It can also provide current treatments such as intravenous antibiotics, blood transfusions and iron infusions. xbbRe`b``3 c Local buses: The admin staff on the desk were welcoming and helpful. endstream endobj 237 0 obj <>stream West Middlesex University Hospital - Departments and services Please accept our apologies for your experience. He went when he had a fall on night out not a general constant drunkard but just an unfortunate accident on a night out felt like she thought it was his own fault for drinking and treated him very differently to other patients very unprofessional, Report review titled Uncompassionate nurse as unsuitable, Dear Writer, Ambulatory Emergency Care Report - September 2015 All rights reserved. West Middlesex University Hospital has not yet replied. Salary: 32466.00 to 39521.00 a year per annum incl. Instagram, 2023 If you would like to discuss your experience further, or would like to raise it as a concern, please get in touch with our PALS team at: Much of the growth in admitted non-elective activity is for patients who spend 1-2 days in hospital. There is a pay and display car park with bays for blue badge holders. Kind regards, 232 9 West Middlesex Hospital - West London NHS Trust HCAS Posted: 18/04/2023 Job Type: Permanent Closing Date: 02/05/2023 Staff Group: Nursing & Midwifery Registered Job Ref: 289-CSS-1039-A West Middlesex University Hospital has not yet replied. West Middlesex University Hospital Overview Overview Departments and services Facilities Ratings and reviews Leave a review Contact us Address Twickenham Road Isleworth Middlesex TW7 6AF Get directions (opens in Google Maps) Phone 020 8560 2121 Online Visit Hospital website Find another hospital Care Quality Commission inspection rating Contact the team Reviewed information available to the community about the service. Thank you for taking the time to feedback your experience. Norfolk & Norwich University Hospital NHS Trust Workplace Health & Wellbeing Level 1 20 Rouen Road Norwich NR1 1QQ 01603 287035 . Chelsea and Westminster Hospital - Care Quality Commission - CQC We provide a range of investigative and therapeutic endoscopy procedures in 4 modern, well equipped endoscopy rooms. Nearest train stations areIsleworthstation whichis approximately 15 minutes walk and Syon Lanestation which is approximately 10 minutes walk. Kind regards, I noticed some of the other team members, like the technicians, were also really lovely and on the ball with sorting so many things. Chelsea and Westminster Hospital NHS Foundation Trust, Gastroenterology and nutrition (children), Your mental health and emotional wellbeing, Birth preparation/antenatal classes and Padlets, Maternity equality diversity and inclusion, Ambulatory emergency care (AEC) & Same Day Emergency Care (SDEC), John Hunter Clinic for Sexual Health (JHC), Dietary Guidance after Intra-gastric Balloon Insertion, Dietary Guidance after Gastric Band Surgery, Dietary Guidance after Gastric Bypass or Sleeve Gastrectomy Surgery, Liver shrinkage diet for Bariatric Surgery, Ramadan and Fasting After Bariatric Surgery, Reactive Hypoglycaemia After Bariatric Surgery, Vitamin and Mineral Supplements After Gastric Band and Balloon Insertion, Vitamin and Mineral Supplements after Gastric Bypass or Sleeve Gastrectomy, Gabapentin for itching, information for children after a burn, Burns outpatient dressing clinicsguidance for parents, Coping with the stress of a traumatic incident, Guidelines for patients with Duoderm dressings, Scar tissue and contracturesinitial stage, Scar tissue and contractureleaving hospital, Caring for your childs new skin following a burn injury, Percutaneous achilles tenotomy in clubfoot (Ponseti method), COVID-19 vaccination guide for people with a weakened immune system 3rd dose PLUS booster, Hearing Aid Fitting - Referral from ENT (WM), Paediatric transition to adult audiology services, Swim moulds policy and collection information, After Removal of Bilateral External Nasal Splint (POP) and Internal Nasal Splint, Removal of stitches from ear area and canal, Thyroid and parathyroid disorders and treatments, How to access sick pay/employment support following hand Injury, Children visiting the intensive care unit, Intensive Care Unit (ICU), information for family and friends, Investigations in the Intensive Care Unit, Role of the physiotherapist in the Intensive Care Unit, Confidentiality of personal informationyour information, your rights. . PDF Welcome to the Ambulatory Emergency Care Service We use cookies to give you the best online experience. Thank you for your lovely feedback. Official information from NHS about West Middlesex University Hospital including contact details, directions, opening hours and service/treatment details We are extremely busy in our emergency department so please use our services wisely. The value of ambulatory emergency care (AEC) and same day emergency care (SDEC) is streamlining clinical processes so patient care can be delivered on the same day, reducing admissions and reliance on hospital beds to improve patient flow. I am sorry to read that your experience has not been great. If you would like to discuss your experience further, or would like to raise it as a concern, please get in touch with our PALS team. Our Hospitals - North West London Pathology Ambulatory emergency care (AEC) & Same Day Emergency Care (SDEC) Why is hand washing so important on the Neonatal Unit? Westminster Magistrates' Court The liaison and diversion service is based at Westminster Magistrates' Court. 0000001838 00000 n West Middlesex University Hospital - Wikipedia Chelsea and Westminster Hospital. Wards / departments | West Middlesex University Hospital Home Wards / departments Security Office - 6897, Bleep - 336 for assistance Education Centre Office 5406/ 2525/ 5920/5405 Dining area (front door) 5400 Dining area (back door) 5404 General Accommodation 5360 Anaesthetists Registrars Bleep 340 (ITU) FY2 on call - bleep 181 Ambulatory emergency care unit I had breast surgery last week apart from the initial wait in the elective surgery which was, I went to A&E around 5am on a Sunday with severe abdominal pain. Camelia Instagram, 2023 In early September 2015, Healthwatch Hounslow began a Survey to review the Ambulatory Emergency Care (or AEC) service, currently based in the West Middlesex University Hospital. Anyone who has a chronic illness and requires end of life care or is supporting someone who is receiving end of life care. 0000001483 00000 n All patients are then seen by an advanced nurse practitioner or junior doctor, before being seen by a consultant who specialises in acute medicine. Patient Experience Co-ordinator, Exceptional care from a &e team on duty in morning of Fri 14th April following my dislocating my shoulder and fracture of humerus and clavicle.everyone was kind and efficient and I was even able to go home by 11.30 am, Report review titled Exceptional service as unsuitable, Dear writer, The Ambulatory Emergency Care Unit is located in Outpatients 1 at West Middlesex University Hospital, Twickenham Road, IsleworthMiddlesex, TW7 6AF. (AEC) staff were not always able to follow up patients requiring urgent investigation or ongoing . Please let us know if you agree to all of these cookies. We will inform the department of your pleasant feedback. We had a scan due to previous losses and all the staff were incredible. Barnet and Chase Farm Hospitals NHS Trust -. Nurse was so intimidating and uncaring. West Middlesex University Hospital. 267, 117, 110 and H28 buses. West Middlesex Hospital. NHS England Ambulatory emergency care guide: same day emergency care Thank you for taking the time to feedback your experience attending The West Middlesex A&E department. Further details here For support call: 020 8321 6300 or email: [email protected] VOLUNTEER DONATE NOW Barts Health NHS Trust -. Read our cookie policy to learn more>, Ambulatory Emergency Care Network - Cohorts 1-10, Surgical Ambulatory Emergency Care Network - Cohorts 1-4, Ambulatory Emergency Care Accelerator Programme, Calderdale & Huddersfield NHS Foundation Trust, Hull & East Yorkshire Hospitals NHS Trust, Royal Liverpool & Broadgreen University Hospitals NHS Trust, North Cumbria University Hospitals NHS Trust, Northern Lincolnshire & Goole Hospitals NHS FT, Cambridge University Hospitals NHS Foundation Trust, Countess of Chester Hospital NHS Foundation Trust, East Kent Hospitals University NHS Foundation Trust, Kettering General Hospital Foundation Trust, Kings College Hospital NHS Foundation Trust, Sandwell and West Birmingham Hospitals NHS Trust, St Helens and Knowsley NHS Foundation Trust, The Dudley Group of Hospitals NHS Foundation Trust, Basildon & Thurrock University Hospitals NHS FT, Epsom & St Helier University Hospitals NHS Trust, Heatherwood & Wexham Park Hospitals NHS FT, University College London Hospitals NHS FT, Royal Bournemouth & Christchurch Hospitals NHS FT, University Hospitals Coventry and Warwickshire NHS Trust, University Hospital of South Manchester NHS Trust, Yeovil District Hospital NHS Foundation Trust, University Hospitals of Leicester NHS Trust, University Hospital of North Midlands NHS Trust, Colchester Hospital University NHS Foundation Trust, North Middlesex University Hospital NHS Trust, Neath Port Talbot Hospital, ABMU Health Board, Princess of Wales Hospital, ABMU Health Board, Solihull Hospital, Heart of England NHS FT, Norfolk & Norwich University Hospitals NHS FT, University Hospital of Llandough, Cardiff & Vale UHB, University Hospital of Wales, Cardiff & Vale UHB, Brighton and Sussex University Hospitals NHS Trust, Dorset County Hospital NHS Foundation Trust, Mid Cheshire Hospital NHS Foundation Trust, Warrington and Halton NHS Foundation Trust, Wirral University Teaching Hospital NHS FT, Royal Devon and Exeter NHS Foundation Trust, The Royal Bournemouth & Christchurch Hospitals NHS FT, Central Manchester University Hospitals NHS FT, St Helens & Knowsley Teaching Hospitals NHS Trust, Kings College Hospital NHS FT - Denmark Hospital, Kings College Hospital NHS FT - Princess Royal University Hospital, Royal Surrey County Hospital NHS Foundation Trust, Shrewsbury and Telford Hospital NHS Trust, Southport and Ormskirk Hospitals NHS Trust, South Tees Hospitals NHS Foundation Trust, City Hospitals Sunderland NHS FT and Sunderland CCG, Kings College Hospital NHS FT - Denmark Hill, University Hospitals Coventry & Warwickshire NHS Trust, Guys and St Thomas' Hospitals NHS Foundation Trust. The Patient Experience Team, Where in the most part staff were ok one nurse was very indifferent and uncompassionate to my husband. I was examined and given a likely diagnosis and referred back to my GP, which turned out to be the right call. Where to get your vaccine :: North West London ICS Accident & Emergency | North Middlesex University Hospital endstream endobj 239 0 obj <>/Size 232/Type/XRef>>stream It monitors and inspects services, to make sure they are safe, effective and provide high-quality care. Report review titled Not compassionate,rude and unfriendly as unsuitable, Dear writer, The AEC unit provides same day assessments including blood tests, electrocardiograms (ECGs) and radiology investigations. %PDF-1.4 % Twickenham Road I was admitted via a and e and spent 2 weeks in lampoon ward and 2 days in syon 1. Receptionist could talk on their mobile phone whilst checking you in. A_ KL*~v[7]F %%EOF The liaison psychiatry service is also available here. All the best, o! Why is hand washing so important on the Neonatal Unit? Despite a very busy time, and very challenging conditions, I was treated with such care and kindness throughout. 2016 NHS AEC hosted by NHS Elect. Menu To celebrate West Middlesex's 100 th year from 17 September 2020-2021, we are launching an online exhibition, displaying key moments of the hospital's past.We'll be celebrating the fascinating stories from our staff and the local community, and finding out what makes West Mid such a special place. Despite chronic understaffing and, I want to thank you so much for the incredible care I received in a&e. Imperial College Healthcare NHS Trust | Ambulatory emergency care 33,461 were here. Very rude and unprofessional reception staff. Some patients may return the following day for further investigations and treatment. NORTH EAST AND CENTRAL LONDON Training Programme (NCEL) Barking, Havering & Redbridge University Hospitals NHS Trust -. We will make sure to inform the departments of your wonderful feedback. Despite a very busy time, and, Report an issue with the information on this page, Information supplied by Chelsea and Westminster Hospital NHS Foundation Trust, Chelsea and Westminster Hospital NHS Foundation Trust. What a good service and a brilliant team. Ambulatory Care Services - Participants A&E is open 24 hours a day, 365 days a year and is staffed by experienced doctors and nurses who deliver initial assessment and treatment to all patients who require medical care. Patients are referred to the AEC unit by their GP or by the emergency department. 100 Years of West Middlesex - CW+ PALS e-mail: [email protected] 100 Years of West Middlesex. +:=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s`xEu$X7:4oc6>%$#4) Epidural analgesia for children and young people, Oral morphine (Oramorph) for children and young people to take home, Support after discharge: Neonatal Community Outreach Team, The Cheyne Child Development Service - Pre-school Social Communication (SCD) Assessment Pathway, The Cheyne Child Development Service - School age Autism (ASD) Assessment Pathway Parent Information, Cheyne Child Development Service - Information for parents, Cheyne Child Development: while you wait leaflet - Pre-School Age (Kensington and Chelsea and Westminster children), Cheyne Child Development: while you wait leaflet - Pre-School Age (Hammersmith and Fulham children), Cheyne Child Development Support Leaflet - For parents who have a child with a diagnosis of Autism Spectrum Disorder: pre-school age, Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (All boroughs), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Hammersmith & Fulham), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Kensington & Chelsea), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Westminster), Cheyne Child Development: While you wait leaflet - School Age (All boroughs), Cheyne Child Development: While you wait leaflet - School age (Hammersmith & Fulham), Cheyne Child Development: While you wait leaflet - School age (Kensington & Chelsea), Cheyne Child Development: While you wait leaflet - School Age (Westminster), Care of your synthetic cast - Information for childrens fracture clinic patients, Before and after your procedure (children 16 and under), Advice for patients who have been tested for Mpox, Intermittent Pneumatic Compression to Reduce the Risk of Venous Thromboembolism, Advice following Dermatology Skin Excision, Referring to Chelsea and Westminster Hospital, Referring to West Middlesex University Hospital, Friends of Chelsea and Westminster Hospital, Big shout-out for our midwives, nurses and ODPs, Research, Innovation and Quality Improvement (RIQI), Clinical or radiological suspicion of cancer, Does not meet alternative tumour-specific pathways, Well enough to attend an outpatient clinic, Bloods (including FBC, eGFR, LFTs, bone profile, CRP, ESR, PSA if male, CA 125 if female), Quantitative Faecal Immunochemical Test (FIT). Participating organisations for each programme are listed below: Sites who are currently involved, or have taken part in, the accelerator programme are: To register your interest and find out more about joining, please email [email protected], We use cookies to give you the best browsing experience on our site. cQzjWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzW x.PR34b0`9yjT2dRdx vXw#Ny#$$H;z'~ay@*%"c 5G~z}_?CyvVVCq =d^CBT#hq}Qnx-]J}+_f%K%5]RS$hC+=2RBd f Aj?:|C2U WUa9nSiyE? The work undertaken within this review will go some way to identify clinical and financial outcomes of the service, prevalence of conditions, prevention rates and if the needs of patients from diverse, hard to reach ethnic minority language groups and those with a need for British Sign Language (BSL) or visual impairments are realised. Acute Diagnostic Oncology Clinic (ADOC) - Chelsea and Westminster Hospital Acute Medicine | London Ambulatory emergency care unit: 01284 713541, Ambulatory emergency care office: 01284 713785, We are located on the Groundfloor of the hospital. Best wishes, I went to A&E around 5am on a Sunday with severe abdominal pain. Twickenham Road Isleworth London TW7 6AF. Mount Vernon Hospital. Hillingdon Hospital. Epidural analgesia for children and young people, Oral morphine (Oramorph) for children and young people to take home, Support after discharge: Neonatal Community Outreach Team, The Cheyne Child Development Service - Pre-school Social Communication (SCD) Assessment Pathway, The Cheyne Child Development Service - School age Autism (ASD) Assessment Pathway Parent Information, Cheyne Child Development Service - Information for parents, Cheyne Child Development: while you wait leaflet - Pre-School Age (Kensington and Chelsea and Westminster children), Cheyne Child Development: while you wait leaflet - Pre-School Age (Hammersmith and Fulham children), Cheyne Child Development Support Leaflet - For parents who have a child with a diagnosis of Autism Spectrum Disorder: pre-school age, Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (All boroughs), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Hammersmith & Fulham), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Kensington & Chelsea), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Westminster), Cheyne Child Development: While you wait leaflet - School Age (All boroughs), Cheyne Child Development: While you wait leaflet - School age (Hammersmith & Fulham), Cheyne Child Development: While you wait leaflet - School age (Kensington & Chelsea), Cheyne Child Development: While you wait leaflet - School Age (Westminster), Care of your synthetic cast - Information for childrens fracture clinic patients, Before and after your procedure (children 16 and under), Advice for patients who have been tested for Mpox, Intermittent Pneumatic Compression to Reduce the Risk of Venous Thromboembolism, Advice following Dermatology Skin Excision, Referring to Chelsea and Westminster Hospital, Referring to West Middlesex University Hospital, Friends of Chelsea and Westminster Hospital, Big shout-out for our midwives, nurses and ODPs, Research, Innovation and Quality Improvement (RIQI), We also run a nurse-led service on Saturdays and Sundays from 11am2pm . Some patients may return the following day for further investigations and treatment. Latest reviews for West Middlesex University Hospital. Patient Experience Co-ordinator. The Care Quality Commission (CQC) is the independent regulator of health and social care in England. Report review titled EPU was wonderful as unsuitable. Patient Experience Team. Visited Accident and emergency services on March 2023, Report review titled Worst practice as unsuitable, Dear writer, First opened as the Middlesex Infirmary in 1745 on Windmill Street, it was moved in 1757 to Mortimer Street where it remained until it was finally closed in 2005. JA1dZs:D*=_t _IsYw~#PSSSI I am pleased to read that you received excellent care and will be sure to feed your great experience back to the department. Really bad experoence. The receptionist I encountered was rude and unprofessional. The nurses were all really kind and skilled and I felt they cared for me each step of the way. Homepage Chelsea and Westminster Hospital NHS Foundation Trust Epidural analgesia for children and young people, Oral morphine (Oramorph) for children and young people to take home, Support after discharge: Neonatal Community Outreach Team, The Cheyne Child Development Service - Pre-school Social Communication (SCD) Assessment Pathway, The Cheyne Child Development Service - School age Autism (ASD) Assessment Pathway Parent Information, Cheyne Child Development Service - Information for parents, Cheyne Child Development: while you wait leaflet - Pre-School Age (Kensington and Chelsea and Westminster children), Cheyne Child Development: while you wait leaflet - Pre-School Age (Hammersmith and Fulham children), Cheyne Child Development Support Leaflet - For parents who have a child with a diagnosis of Autism Spectrum Disorder: pre-school age, Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (All boroughs), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Hammersmith & Fulham), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Kensington & Chelsea), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Westminster), Cheyne Child Development: While you wait leaflet - School Age (All boroughs), Cheyne Child Development: While you wait leaflet - School age (Hammersmith & Fulham), Cheyne Child Development: While you wait leaflet - School age (Kensington & Chelsea), Cheyne Child Development: While you wait leaflet - School Age (Westminster), Care of your synthetic cast - Information for childrens fracture clinic patients, Before and after your procedure (children 16 and under), Advice for patients who have been tested for Mpox, Intermittent Pneumatic Compression to Reduce the Risk of Venous Thromboembolism, Advice following Dermatology Skin Excision, Referring to Chelsea and Westminster Hospital, Referring to West Middlesex University Hospital, Friends of Chelsea and Westminster Hospital, Big shout-out for our midwives, nurses and ODPs, Research, Innovation and Quality Improvement (RIQI), Anaemias (reduction in red blood cells or haemoglobin), Lymphomas (cancer of the lymphatic system) and leukaemias (cancer of the white blood cells), Myelomas (bone marrow cancer) and myelodysplasia (drop in number of healthy blood cells), Thrombotic (blood clots) and coagulation (ability of blood to clot) disorders, Leucopenias (reduction in white blood cells), Autoimmune blood disorders (where the bodys immune system has an abnormal response against substances and tissues normally present in the body), The Clinical Nurse Specialist is Denise Alcock. The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters, for patients, their families and their carers. 2 VU8m2mM}R@ @ 0000000985 00000 n Queen's Hospital. 232 0 obj <> endobj West Middlesex University Hospital (WMUH) is an acute NHS hospital in Isleworth, West London, operated by Chelsea and Westminster Hospital NHS Foundation Trust.It is a teaching hospital of Imperial College School of Medicine and a designated academic health science partner (Imperial College Academic Health Sciences Partnership). [email protected] The Patient Experience Team. aec west middlesex hospital Menu 0000000016 00000 n dhYUK 9`nZ&vD. Copyright 2023 West Suffolk NHS Foundation Trust. If you need this document in a different format, please [email protected] call020 3603 2438. 0000001132 00000 n Our services run: Mon-Fri, 8am-8pm We also run a nurse-led service on Saturdays and Sundays from 11am-2pm - learn more about this service T: 020 8321 5966 Hyperemesis gravidarum treatment in AEC Cancer services pU2C!E75[EI>6Y,+w -;4) To better understand the efficacy of the service, Healthwatch Housnlowhave: Healthwatch Hounslowhave sought to identify and support continued improvement in accessing and appropriately utilising the AEC service whilst presenting measurable outcomes and quantitative data appropriate to the day to day service delivery. Outpatients 1 can be found by entering the hospital through the main entrance and taking the first corridor on the right, past WH Smith.
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