Our Service Area. Note that complaint text that is displayed might not represent all complaints filed with BBB. She wanted me to go in and sign a document closing out the account. I mailed the cancellation notice the same day, Feb. 13, 2022. She called the cremation service in my presence they we very rude and not compassionate nor sympathetic at all quite rude and I felt scolded as a child. I have already recommended your company to several people. Hi, Clay. So I've been receiving the runaround for the last 2 months. When my mother passed away, we called and they were there within an hour. The mailings are addressed to ****** ** *****, ***** ****** **, Land O Lakes, FL 34637 I highly recommend Cremation Society of America. On Jan. 21, 2022, I canceled my burial contract with National Cremation Society, in writing and delivered it to the Oviedo office in person. Claim this business (954) 965-1636. On February 13, 2022, only 4 days after meeting with Eric ******, the Pre-Arrangement Advisor, I called and talked with Jonathan Barbe, the Sellers Authorized Representative. Learn more about Birdeye. Contact us today or visit our website to learn more about our cremation & burial services. I followed up with Mr ***** on Feb.26,2022 to see what was happenning. Sincerely, **** And *************************. From my initial inquiry several years ago to the moment when service was needed, I received answers to all of my questions, immediate follow-up with documentation, and courteous, caring, and continuous communication. Both of these ladies did an amazing job. But if the funeral home that I contacted would accept the amount of the cremation service that it shouldn't be a problem. Thanks. Its location on this page may change next time you visit. Let me start out by saying it's very difficult emotionally to lose someone you love especially when it comes to your own mother. Key points, my mother-in-law went through Neptune in Golden Valley when she passed a year ago in June. The customer service is horrendous. For two years I've received marketing flyers addressed to my deceased mother. Copyright 2023 Consumers Unified LLC. National Cremation & Burial Society always strives to provide the utmost in service and customer satisfaction to each family we serve. He went the extra mile with some logistics I requested and followed through thoroughly. I then called back many, many times to say, I want a refund, they falsely represented who they were and the follow-through is horrible. Customer Reviews are not used in the calculation of BBB Rating. They took the extra time to ensure that everything was done to my liking and I appreciate the kindness they showed during our interactions. The complainant has received the return label and understands that the refund will be honored once the merchandise is returned. It's disgusting and cheap that you wouldn't take the extra time to do you job and remove someone's name when a family requests. My husband and I purchased a cremation plan and made payments until it was paid off. This full removal of the contact information cycle can take up to 90 days, but rest assured your contact information is no longer in our systems. National Cremation Society has contacted the complainant directly to provide a solution to his concern. Fortunately they handled everything and gave my family great comfort. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Neptune Society always strives to provide the utmost in service and customer satisfaction to each family we serve. Guess what's in the mail today? Thank you so much for all your help! The amount was $3032.77. Please let them at National Cremation that I truly appreciated their help at tough time. This was my first time handling such affairs for a family friend and I was not at all knowledgeable about how to go through it. I had an appointment to pick up my mother's remains, but when I arrived Marianne seemed surprised and was visibly annoyed I was there. We had to email and talk to numerous Neptune representatives without any action. It was founded in 1973. Upgrade now. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. National Cremation Society always strives to provide the utmost in service and customer satisfaction to each family we serve. I recommend their services. Never got my name wrong and never called my mom my father!!! How do I know I can trust these reviews about National Cremation? It was very unexpected. BBB Business Profiles are subject to change at any time. National Cremation Service has fully removed the contact provided by the complainant, as requested. Plenty of time to update your marketing lists. National Cremation Servicealways strives to provide the utmost in service and customer satisfaction to each family we serve. Then was told that I should cancel the contract in writing and would be refunded approximately $580.00 . Broward Burial and Cremation - 1801 East Oakland Park Boulevard; Fort Lauderdale, FL 33306 (local) 954-731-4321 | browardburial.com Broward Funeral Choices - 3575 Powerline Road; Oakland Park, FL 33309 (local) 954-391-5052 | browardfuneralchoices.com Cremations America - 801 Madrid Street, Suite 3; Coral Gables, FL 33134 I am on a fixed income of social security and this is a financial hardship for me. We think nothing of arranging for travel insurance to protect your investment in flights, hotel rooms and services. I was told, Again that I should have called them first. I have never ever had any contact with this company. Website. cremation society of va. 18.3 Miles Away $65 off pest control initial treatments priority pest services - peninsula 18.8 Miles Away $49.99 for the works bowditch ford quick lane 19.9 Miles Away $5 0ff food order over $30 twisted crab newport news 20.7 Miles Away Her name is Brenda **. Neptune Society has reached out to the complainant via phone. Planning Plan cremation services in advance to save your family from the burden of planning. I definitely wasn't this king clearly she. At this point I would like all the money that was automatically withdrawn from my Wells Fargo checking account returned to me. Cremation Cost Become A Member Only Pre Plan & Become a Member (If Needed) Immediate Need Arrangements How We Can Help Why Choose Us We are the oldest and largest Cremation Society in the state. Arrange a Cremation Online In just a few easy steps, plan and pay for your cremation arrangements. stanley steemer Serving Perrysburg free service call with any repair over $100 cremation society of toledo Serving Sylvania window cleaning coupon - starting at $129 up to 12 windows (interior & exterior) from window genie of toledo . You need to remove the name and address as requested twice before. The removal of the contact from our database took place on June 17th, 2022. Our caring staff and industry leading online arrangement process, Cremation Simplified, allows you to plan your cremation in only 15 minutes! That entity and their full contact information needs to be provided, and all of its and your filthy, evil unwanted, unsolicited antics and harassment of us needs to be PERMANENTLY STOPPED. Have you also thought about a We at Cremation Society of America are dedicated to providing you with the broadest array of cremains delivery options in the industry. Thanks again to National cremation and Mr ** for making a very difficult situation absolutely as positive is it could be! Cremation Society of America. I received one label to return one box and have been trying for the last month to get that second label. I have called and left 4 messages with no response. It is not only unethical to send advertising to the relatives of someone who has died, addressed to the deceased, but extremely shocking and insensitive to be clear. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. the Cremation Society of Connecticut, not only do we own our own crematory, but it is located in our facility in Windsor and is available for your inspection at any time. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. National Cremation Society always strives to provide the utmost in service and customer satisfaction to each. My error. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Prompt service, especially from the Katy, Texas office rep whom I spoke to and who helped me and my wife get our service contracts put together. Because it is a legal document and will be filed with the state of Florida. David is passionate about creating content that is useful and informative, and he devotes several hours to researching companies, industries and articles for each piece of content he writes to help consumers find what they need. Welcome to National Cremation Trusted to help thousands of families with their final needs every year since our founding, over 40 years ago, is your expert provider of immediate-need (time of death) and planned-in-advance cremation services. We value your privacy. We have called and emailed the office on numerous occasions and have been told by ******************* and **************************** that they agree and accept our cancellation and promise that action will be forthcoming. Well guide you through the process. So glad I went with the Baldwin Brothers. Thank you, Amanda Ackerman, Corrine and the rest of the staff, so much for making such a difficult time much easier! The florists near American Cremation Society experience a wonderful and diverse collection of wreaths, arrangements, and baskets to help share your empathy for the family. Directions Advertisement. International Association of Better Business Bureaus. I want the $499.00 due to me. The National Cremation Society has helped over 160,000 families honor their loved ones. Affordable compared to others. Everyone that I dealt with at National Cremation was professional and compassionate. This company gets 5 stars because they provided excellent customer service to my family and I. I mostly dealt with Amanda who I cannot recommend enough, and also Raymond! Please fill the required details in this form to complete the death certificate. Well the hospital ended up calling them when I told them not to and they came to pick up my mother's body. He was highly professional and thorough. The Cremation Society of America was fantastic. It was founded in 1973. National Cremation can help you with both pre-planning and immediate. They were there. After going over the contract with my 2 children, it was agreed upon that I would cancel the Bundle:In Loving Memory. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. We should not have to through all this trouble to simply cancel a transaction as per the terms of our contract.
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