/Filter /FlateDecode I dont think Venturer knew that Sunpro had recently been [acquired] by ADT Systems. Cindy. SunPro ADT is known as ADT Solar after ADT purchased Sunpro Solar in November 2021 for approximately $825 million. With repeat offenders, they can be blocked by going to your recent call list by accessing your phone app. << Copyright 2023 This Old House Ventures, LLC. No one showed up If your roof gets damaged during a solar panel installation, thats negligenceand you have legal rights. /Fields [] And deadline for NEM2.0 approval was approaching. There are additional benefits for choosing ADT Solar, too. When asked if they would remove the panels, we were informed they will not do that. I feel that ADT solar was responsive to my needs and acted heroically when unforeseen problems arose. 2) Delays in installing the panels. stream >> On 9/1 I signed an approval of this project. This business is in an industry that may require professional licensing, bonding or registration. /F 22 0 R We know its annoying and disruptive to get a call from a unknown number and answer it, in this post I will show you what steps you can take on your side to end these solar spam calls once and for all. Jesse our sales rep, Craig our acct manager, and the team have done what they said they were going to do. A solar specialist will work with you to customize a solar energy system that meets your goals and maximizes efficiency on your property. /S /JavaScript In 2021, ADT purchased SunPro, transformed it into ADT Solar and started to expand its territory. endobj Absolutely do not recommend and advise all to warn their vulnerable family members of their predatory sales practices. 14 0 obj The only silver lining in this whole situation is that my insurance was able to take care of it. We develop digital tools and provide helpful information for your everyday life. /Subtype /Form Investing in solar carries some risks since youre committing to several years before you reach a breakeven point with your investment, so do your research before picking a solar company. Posing as an electricity utility company or government associate:I myself have received many of these calls. ADT sells security systems for 1500-$3000 security systems. Based on BBB complaints and lawsuits, there are a few common problems people complain about with respect to SunPro: 1) Not as much money saved as promised. I am hoping to find enough people for a class-action lawsuit. How Much Does Ethernet Installation Cost? SunPro began business in 2008 and became one of the largest solar companies in the country. Im over 65 and the contract states signers over 65 have 15 days to cancel. SunPro Insulation & Cooling Services - Sun Pro Insulation << ADT Solar says the average cost to install solar panels ranges from $11,000 to $25,000. The company manages the entire solar process from start to finish. 3. Thank you. The panels were installed in December and electrician hooked up in January. 3 0 obj The company is expanding rapidly, and it plans to offer services in Colorado, Indiana, Maryland, Massachusetts, New Jersey, and West Virginia. The This Old House Reviews Team is committed to providing comprehensive and unbiased reviews to our readers. This is a multi-location business. /HeBo 35 0 R Over a year ago almost 2 I purchased solar panels for $58,000. They simply want to push you off and not fix the problem! First, we provide paid placements to advertisers to present their offers. emoji_emotionsA little better every day! ADT Solar is a solar energy company that offers grid-tied solar panel system installation in 22 states. We take an educational approach by informing you of your options and help make you the best decision when going solar. I have called ADT on three separate occasions to complain about this and Ive been assured that the spam calls from ADT Solar will cease. Spam calls from Sunpro Solar Hey, what's up everyone. Google and Nest Doorbell are trademarks of Google LLC. unsolicited advertising? Installing solar since Everything got laid out for us and we're very interested. Kathy Kuhns ADT Solar offers free estimates and energy audits to get you started. Forcing or persuading customers is not a good way to earn happy customers. Verify unknown phone numbers, report suspicious calls and identify spam together as a community. A Customer Relations agent will be reaching out to you to discuss your concerns further. Can't get them to call me back or fix anything. Some consumers say that despite having a specific timeline promised when the solar panels would be on their roof, SunPro didnt actually deliver. All rights reserved. When homeowners are repeatedly targeted with unwanted telemarketing calls with free or cheap solar installations, it changes their view on solar as a whole. I signed contract with ADT Solar on Feb to add solar panels before new metering NEM2.0 starts in California. One customer said: We were also told a crew would fix the damaged roof the following week. Its after normal business hours, we dont want to disturb you, plus, many state laws say we cant call you between 9 pm and 8 am. Below are other components and features of ADT Solars solar system: ADT Solar provides three options for purchasing your solar panel system and battery backup: Homeowners qualify for a federal tax credit equal to 30% of the price of their solar panel system. From consultation and customization to installation and operation, the ADT Solar team is focused on making the process as easy and enjoyable as possible. Overtime these panels need to serviced or repaired by a different company when the installation starts to fall apart. Many customers praise ADT Solar for its quick installations and response times, but other customers point to ADTs acquisition of the company leading to spam calls. Call us now for faster service. SunPro Solar is one of the most successful solar panel installers around and the ADT company acquisition further solidifies the business as a premier installer. ConsumerAffairs is not a government agency. >> Have a question or issue? 15 0 obj An Inc. 500 company, Sunpro Solar continues to expand as the demand . My project took almost 3 years to complete from start to finish. Though ADT Solar isnt available in all areas, the company offers services in 22 states and has performed over 18,000 solar installations. << We make sure energy is easy for you. 25-year warranty on panel, inverter and labor 335957) are responsible for the contents of this website. endobj FTC, Law Enforcement Partners Announce New Crackdown on Illegal /Names 6 0 R | 04/19/2023. At SolarTech, we prefer to talk to people that want to talk to us. Qualified customers can finance a ADT Solar system with $0 down, but you can also obtain a solar loan or pay upfront (solar purchase). They said our tax credit would offset this payment. /MediaBox [0 0 612 792] On November 9th, 2021, ADT announced its intention to acquire Sunpro Solar for approximately $825 million in cash and ADT stock. /Count 14 ADT Solar is accredited by the Better Business Bureau (BBB), where it holds an A rating. These are endemic in the industry, in part due to the complicated requirements for connecting to the grid. Is it better to lease or buy solar panels? Some states will offer additional credits or incentives on top of federal tax credits, so its important to research if that applies in your state. Kneupper & Covey PC is a Georgia Professional Corporation with offices in Georgia and California. I planned on using the tax credit for 2022 taxes. Some customers have reported damage to the roof after SunPro Solar came out to install the panelsand that they couldnt get the company to come back and fix it. Can I sue SunPro Solar? - Kneupper & Covey PC They told me that the easiest fix was for me to go out there myself and turn on/off the main box. << Third party apps such as robokiller, while there are many apps that serve as a blocking spam calls on the app store market. If the complaint is valid and approved, the complaint will be publicly available on their profile and negatively affect their business score. Using solar power as a supplement or replacement for conventional electricity has become popular over the years, particularly in residential neighborhoods. It has been a long process with the electric utility provider, supply chain, and personal shortages. You could tap into your home equity or use solar loans. << New to ClassAction.org? /Type /Catalog Investing in solar carries some risks since youre committing to several years before you reach a breakeven point with your investment, so do your research before picking a solar company. 5 0 obj If a company promises you something and doesnt deliver, thats false advertisingand you can also sue for breach of warranty when a company claims its product will do something and wont fix it. The entire operation went south. With Sunpro Solar I purchased the Tesla Battery for the house. ]Y("e1ybY~(&>dVG\LF1O4Ed19_G0e:CI"I[Hr%XWNv" They also guaranteed me that I wouldnt have to pay on the loan until I was up and operational which was FALSE. Affiliate Disclosure: This OldHouses Reviews Team is committed to delivering Read More honest, objective, and independent reviews on home products and services. STAY AWAY FROM ADT SOLAR. This company lies about everything from what Solar can do for your light bill to when somebody is coming to fix the problem. ADT Solar claims its solar power systems can last up to 50 years. endobj endobj Signed up for installation with ADT Solar June 2022. In some areas, you can get rebates and tax credits. Plaintiff does not have a relationship with Defendant, has never provided his telephone number to Defendant, nor consented or requested that Defendant call him or offer him products or services, the complaint reads. SunPro Solar is one of the most successful solar panel installers around and the ADT company acquisition further solidifies the business as a premier installer. /Type /Pages 20 0 obj Is ADT Solar the Best Solar Installer? Everything You Need to Know All Rights Reserved. Through the experience the designer was very responsive to my requests for changes. Not only that but there were large bare spots on my roof under and around the panels. Most of the time they will try to schedule a free energy audit, in-person free solar consultation or some sort of an inspection. They also state that if you receive an unwanted call after 31 days from registering on the do not call registry, you can report it here. Read our review on ADT Solars services, warranties, and purchasing options to decide if its the best solar provider for your home. /F 4 Recognize Spam Calls (Ping Calls, Robocalls) with the phone number reverse search / caller id lookup. | 04/18/2023. If you try to sell your home with a lease in place, the buyers must agree to take over the contract and qualify for the lease. SunPro's solar panel system and installation generally range from $11,000 to $33,000. It has plans to expand to Indiana, Maryland, New Jersey and West Virginia to bring the total number of states to 27. Unsubscribe easily. endobj and figure out what matters most to you with a solar company. Please download the PDF to view it: Download PDF. Point blank. /AcroForm << 2023 Forbes Media LLC. An error occurred when trying to submit the form. Commissions do not affect our editors' opinions or evaluations. /Helv 36 0 R What a great job ADT did to coordinate and install. Your information is collected and used in accordance with our privacy policy. Finding a solar company means doing thorough research. You may be able to sueor you may have to go to arbitrationbut either way, our lawyers can help you if youre having issues with them. An ADT Solar Energy Specialist will contact you to schedule your estimate and help you determine if solar is right for you. Think about how hard it will probably be to get them to come do warranty work if my panels fail in a few yearsif I ever even get a chance to use the other half..BOTTOM LINE = STAY AWAY FROM ADT SOLAR. Our lawyers can help if youve had a problem with SunPro. The calls from SunPro came from (727) 223-6405, (727) 228-1754, (352) 353- 0514 and (352) 353-0505, out of Clearwater and Archer, Florida. The company also has an in-house roofing division to address any concerns regarding roof damage and ensure the best practices for solar installation. ADT Solar is a solar energy company that offers grid-tied solar panel system installation in 22 states. /PageMode /UseNone Stop unwanted calls and get the caller id for an unknown number. All rights reserved. endobj *Current areas/regions where solar service is available. BBB Business Profiles may not be reproduced for sales or promotional purposes. 18 0 obj BBB Business Profiles are provided solely to assist you in exercising your own best judgment. 6) Charging cancellation fees with no contract. They left the job site very clean and he city inspection was conducted before the crew left the site. Beth R. This company gets stuff done! BT Solar panels require little maintenance, needing routine cleaning a couple of times per year. Only half are working because they were installed wrong and wired incorrectly. >> My sales Rep promises me that they would install it for me at no extra charge if I would have decided to go with them. ADT Solar offers a Price Protection Guarantee to refund the difference of a lower quote from another company if that company offers equal products and benefits. By clicking the 'Get a Free Quote' button below, I agree that an ADT specialist may contact me via text messages or phone calls to the phone number provided by me using automated technology about ADT offers and consent is not required to make a purchase. 6 0 obj Q When he's not writing, Nick likes to rehab vintage or kitsch furniture for his home. /Kids [48 0 R 49 0 R] /Length 90 They took the time to explain everything to me and answer any questions I had. And they dont have a final check process to make sure everything is working properly. Mary Jo H. Our last electric bill was $16.61. Our star ratings are based on a range of criteria and are determined solely by our editorial team. ADT Solar partners with solar loan providers to offer zero-down financing. No payments have been sent since my Dad passed before they were working for him to even enjoy the savings they promised. If I ask for updates always replied with will give updates end of the day and that repeated for few days. ADT Solar sells solar panels and handles permitting, installation, inspections, electrical work and grid connection. They will do nothing to work with us and frankly, representatives and managers were quite rude when called to discuss the situation. DO NOT USE THEM!!! And I got noticed from ADT that because of their design guideline they can't proceed with my contract and I lost all other options that I could have selected and now it is impossible to get approval for NEM2.0 since deadline has passed. My Dad, who was terminally ill, was talked into signing a 38k agreement to add panels to his house. $Gu\b|y/# N6VB~J7ro5"ceky2ulSuupM:wy^Lj zFR\}X. Find a solar panel installer today! (0.00) Tj They sent out several different people, before we paid them, whom were "posing" as electricians to shut us up and all they did was screw the Enphase up even worse. If youre tired of being called by solar robocallers and cold calls, you can take action by following the steps above. With ADT Solar, that now means helping you start saving with solar solutions*. Although the company doesnt list the cost of its services online, ADT is transparent in its estimate and installation process. However, a solar panels output will start to decrease significantly after this time frame. (JG) Subscribe to Justia's Free Newsletters featuring . ADT Solar (formerly Sunpro Solar) - SolarReviews The company maintains a customer contact department which often answers my questions immediately as they track progress of my job. Telemarketers will use phony names that sound legit in order to trick consumers, such as Go Green Energy Center, Utah Public Utilities Commission, California Public Utilities Commission, CA Green Energy Center, etc. /Encoding 15 0 R Unauthorized use strictly prohibited. endobj I agreed to the several thousand dollar price increase then several months later they said the Prearranged financing though ATD's financing partner expired because they didn't get the job done in time. Copyright 2022 SolarTech Energy Systems, Inc. All Rights Reserved. Valheim Genshin Impact Minecraft Pokimane Halo Infinite Call of Duty: Warzone Path of Exile Hollow Knight: Silksong Escape from Tarkov Watch Dogs: Legion. We focus on consumer protection, and weve dealt with scammy solar companies before. /Length 10 Some homeowners will lease solar equipment, but those who do cannot claim any tax credits or incentives. ADT Solar offers a 25-year power production guarantee with its solar energy installations, which legally protects customers in case the solar panels dont perform as expected. 8 0 obj We provide both traditional and innovative insulation solutions with advanced products and installation services, exceptional service, know-how, and technology. ADT enters solar market with acquisition of Sunpro Battery backups can keep home systems running during power outages, which is especially important if the residents have health equipment that needs to run. For more than a year now I have been getting frequent spam calls from ADT solar. >> 5. File a complaint with the BBB. Unsubscribe easily. They are non responsive and dont know what theyre talking about when they do call. Once the company installs the panels and the city utility installs the net meter, the system starts producing power right away. Those go to the lender. Not sure the way they do their financing is ethical. /ITXT (2.1.7) To further the customer support you receive, ADT Solar is owned by one of the most trusted and reputable names in home security, ADT. << Not only do you receive the most efficient type of solar panel on the market, but you receive panels produced by one of the most recognizable names in electronics. As you dig deeper, youll want to take a closer look at these things: Solar panels can vary in cost, plus financing options can vary. This is a service offered by Hello World Digital. It's important to note that reviews can be influenced by a number of factors, including the sales person that someone interacted with and where they were at in the process when they left the review. Sunpro Solar. Its location on this page may change next time you visit. ADT Solar also installs Tesla. >> The company provides monocrystalline solar panels produced by popular brands, including Panasonic. >> This should be a last resort after multiple attempts of telling them that you do not want to be contacted. But some consumers report that the company isnt all its cracked up to be. We do not present information about every offer available. /Type /Pages My project is somewhat complicated because I choose to install a battery to protect critical circuits in the house. endstream The best single day weve received is maybe 50 to 55%. Our rating system for solar companies is on a 100-point scale based on five factors: To share feedback or ask a question about this article, send a note to our Reviews Team [email protected]. When getting solar, similar to choosing a vehicle off a car lot you should implement research to help make an educated decision. /Type /Pages If youre having a problem with solar panels from SunPro Solar, call Kneupper & Covey PC at 657-845-3100, or e-mail us at [email protected]. Because of delays on their side I owe over $10,000 to the lender that ADT told me wouldn't come out of my pocket but now appears is going to. I canceled [Sunpro Solar]. April 18, 2022. If youve had a problem with SunPro Solar, you have legal rights. The compensation we receive for those placements affects how and where advertisers offers appear on the site.
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