The contrast between the internal door and wall is good. As a private patient, all your refreshment and food needs will be met in your room, however you and your family or other visitors are very welcome to use our other restaurants and cafes. Acorn ward 12 Green Lower. Woodlands Day Centre - cares for patients with all varieties of haematological disorders. Mobility aids are available to help patients move around and include; wheelchairs and walking frames. Inside the venue, there is level access to the shared toilet(s). Report review titled Supportive staff as unsuitable, Dear patient A very heartfelt thank you to all the staff of Syringa ward for the excellent care and compassion towards my mother who sadly passed away today. Whipps Cross University Hospital is located in Leytonstone in the East End of London. I had a stroke. In particular I enquired abot the possibility of "Bluetooth" hearing aids, only to be told that the repacement aids I had been sent some months earlier did indeed have this facility - and she then proceeded to show me how to install the app. The Gillian Hanson Centre is located directly ahead. This accessible toilet is approximately 23m (25yd 6in) from the entrance of The Gillian Hanson Centre. The waiting room / area does have background music playing. (Purple), High Car Parktwo should be used for main entrance, eye treatment centre andplane tree centre. There is step free access to Outpatients Area 5. Whipps Cross University Hospital is a large university hospital in the locality of Whipps Cross in Leytonstone and is within Epping Forest in the London Borough of Waltham Forest, London, England. There is a clear unobstructed route to the reception point. Ground. The width of the accessible toilet door is 85cm (2ft 9in). There is not a door release button when exiting. The wash basin is not placed higher than 74cm (2ft 5in). March 31, 2023. Whipps Cross original building. There are seats with armrests on both sides. As a family, we were kept up to date at all times during very difficult circumstances. (Purple), High For more information about what these symbols mean, view our Accessibility Symbols Guide. 6@ 7jq/8o 9Y""uM*7+r3NJ87VpP jCG|-6)c7{{{=&]%] mdj2~R>Vo!SyLu6-w3`, Lr!lz:fTt_~?UwBG*"[ @] There is not a level landing at the top of the ramp/slope. There is sufficient space next to the bed/couch for a mobile hoist to operate. The height of the wash basin is 80cm (2ft 7in). Organisation. Copyright 2023 AccessAble. The optometrists she saw explained everything in great detail to a little girl, and were so kind, gentle and professional. The lateral transfer space is 126cm (4ft 2in). TFL's Transport Accessibility website includes links to useful information such as maps and guides in different formats and up to date information on temporary lift and escalator closures. Location or Ward Junction Colour Zone Floor. The lateral transfer space was obstructed at the time of the survey. There are volunteers available for help and assistance at the hospital. Volunteers can be found at the Hospital Main Entrance Reception, at the Volunteer Hub in Junction 4 and the Outpatients Building. Central Complaints Team There is not a low section of the counter (76cm or below) available. Both my husband and I have attended the eye department in recent years, and always been impressed with the high standards we experience. The room does not have background music playing. The reception point is approximately 14m (15yd 11in) from the entrance of the Gillian Hanson Centre. The Patient Advice and Liaison Service (PALS) is located off the main corridor in the Red Zone, between junctions 4 and 5. Parking can be paid in coins or also by phone (020 3046 0010) or using the RingGo app, location 1165 for car parks 1 and 2. The height of the soap dispenser is 105cm. There is not a flashing fire alarm beacon within the waiting room / area. I attended the eye department today with my granddaughter, and was incredibly impressed with the whole experience. The contrast between the walls and floor is poor. London By clicking any link on this page you are giving your consent for us to set cookies. This car park is in high demand, and space availability is limited. The alarm was out of reach (higher than 10cm (4") from floor) when surveyed. There is a canopy or recess which provides weather protection at this entrance. Have you experienced something like this, here or elsewhere? Car park two should be used for main entrance, eye treatment centre and plane tree centre. Whipps Cross University Hospital, Whipps Cross Road, Leytonstone, London, E11 1NR. nhs.uk Access to the waiting area is unobstructed. This venue does not play background music. sam be yourself net worth; used robalo boats for sale by owner; nolin lake ponderosa homes for sale; neville staple wife; university of miami pay grade scale c111 There is sufficient space to write or sign documents on the counter. Kindly note that you will need to provide them with your NHS or hospital number, full name, date attended, contact number (would also be useful) and a summary so that they can ensure that the correct episode is reviewed. We would like to share your kind words with the team that took care of you and would like to request that you email your details to [email protected] The width of the accessible toilet door is 86cm (2ft 10in). We will ensure that your feedback is shared with the team, who we are sure will be very happy to receive this. Report review titled Superb care as unsuitable, Dear Hazel Capal Whipps Cross University Hospital is a large university hospital in the locality of Whipps Cross in Leytonstone and is within Epping Forest in the London Borough of Waltham Forest, London, England. [8], Whipps Cross provides a full range of local general hospital services and is home to one of the busiest A&E departments in the country. There is / are 4 consultation / treatment room(s) available. The toilet is not for the sole use of disabled people. There are Blue Badge bays in all car parks and additional ones near Outpatients. by martina feeney - Posted on 08 April 2023. the doctor i saw last wednesday at rheumatology was very good, he explained everything i needed to know,, arranged xrays blood tests ect,, and he was so easy to talk to,, i have been attending a few years now,, and all the doctors and staff are very helpful and nice, Report review titled great treatment as unsuitable, Dear Martina Feeney I have been looked after very well, and I think it only fit to thank all of them publicly! It was a very interesting time what with air raid shelters,bombed houses,water tanks all sorts of areas for little boys to collect scrap and sell them on.no questions asked.A very happy boyhood -from there we could visit most areas of London by bus and tube and . There is not a flashing fire alarm beacon within the cubicle. When this entrance is closed, patients requiring urgent care should go directly to the Emergency and Urgent Care Centre, which has a 24 hour entrance off Back Road. There are no chairs with armrests available. Kind regards Its services include complementary therapy, symptom management, respite care and bereavement care and support. Barts Health NHS Trust, by Raymond Clarke - Posted on 05 March 2023. Location. You will need to provide them with of your details i.e. On the day the staff were very friendly and helpful but the wait time was ridiculous. Since then i am due to go back for a post op check which was booked for 28th Feb and then moved to 2 days later on the day before again inconveniencing me. The consultant doctors and the ward doctors are patient and deal with all sorts of people and from my observations treat everyone with respect. 2. Wood Street or Walthamstow Central stations are the nearest rail stations. Disposal facilities are available in the cubicle. Access to the Gillian Hanson Centre is via the Orange Zone main entrance. The buggy service operates from the hospital's main entrance and is available from Monday to Friday from 8.30am-3.30pm. There are approximately 400 parking spaces for patients and visitors on the site - located in four visitor car parks. There is not a payment machine at a convenient height for wheelchair users. Take the W15 bus directly into the hospital grounds or get a taxi. There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s). If our guide needs updating - just let us know using this form. The type of flooring in walkways and corridors is vinyl/laminate. The range of obstetric and gynaecological services we can offer women include: Specialist investigations Colposcopy (to examine the cervix) Hysteroscopy (for conditions including heavy bleeding) Performance & security by Cloudflare. It is managed by Barts Health NHS Trust. The best route to this car park is via the James Lane entrance. We would welcome the opportunity to look into this in a more detailed and personalised way; if you would like this to happen, please liaise with the PALS Team on site. Mirrors are not placed at a lower level or at an angle for ease of use. The car park does not have a height restriction barrier. [2], Forest House was used as a ward for male mental patients; it was closed in 1962 when a new hostel, Samuel Boyce Lodge, was opened, and was finally demolished in 1964. Mcgregor Road, W11 (1938 - 1957) I was born n bred at 25 Mc Gregor Rd in 1938 and lived there until I joined the Royal Navy in 1957. The passionate staff at Whipps Cross are fully committed to providing safe and compassionate care and it is not unusual to speak to staff who have worked their whole careers decades in some cases within Whipps Cross. Central Complaints Team, by Vidya Permanand - Posted on 01 May 2023. Performing this action will revert the following features to their default settings: Hooray! From Wood Street station, take the bus 230 from Stop: D towards Wood Green Station, From Walthamstow Central, take the bus W19 from Stop: B in the Bus Station towards Ilford. From Walthamstow Central, take the bus W19 from Stop: B in the Bus Station towards Ilford. All rights reserved. There is step free access to the Gillian Hanson Centre. Whipps Cross University Hospital 8 years ago. Motorised scooters are allowed in public parts of the venue. There is level access to this accessible toilet. You are all angels. There is not room for a wheelchair user to manoeuvre. [1] Construction of an infirmary for the workhouse started in 1900 and was completed in 1903. The drop-off point is located in front of the main entrance. The opening hours are: Monday Friday 7am-10pm There is room for a wheelchair user to manoeuvre. The car park is located in front of the main entrance and on the opposite side of Hospital Road, next to the site boundary. This is reflected in our feedback from patients whose feedback regularly includes comments about how well treated they were by staff. Central Complaints Team. A total of 19 bays are available for patients and visitors. Your file is uploaded and ready to be published. [14], The hospitals serves as a teaching hospital for medical students from Barts and The London School of Medicine and Dentistry. ?r i`:gL!E)cd)T)D. Everything was clearly explained. This website is using a security service to protect itself from online attacks. In 1889 the West Ham Board of Guardians purchased Forest House with 44 acres (18ha) of grounds at Whipps Cross in Leytonstone, with the intention of building a workhouse. Filters can be used to select options such as completely step-free or maximum walking times. Thank you for taking time to contact us with feedback. Take the W15 bus directly into the hospital grounds or get a taxi. Just cant thank you all enough . The car park does not have a barrier control system. Turn left along the corridor to Junction 4 of the Red Zone. Were really pleased to hear you felt you received compassionate care from the teams at Whipps Cross Hospital. To view other access guides that are related to this one please use the links below. We use cookies on this site to enhance your user experience, Parking (Outpatients Blue Badge Bays), Consultation / Treatment Room (Recovery Area), Consultation / Treatment Room (Consultation), To view the web page described above click here (opens in new tab), Patient Advice and Liaison Service (PALS) link (new tab) - click here, Patients with Learning Disabilities Support link (new tab) - click here, Interpreting Services link (new tab) - click here, Availability and Location of Standard Toilets, Access to Standard Female and Male Toilet(s), Main Building and Hospital Main Entrance link (new tab) - click here. There is a canopy or recess which provides weather protection at this entrance. There are stops near the Hospital Main Entrance and also near Outpatients/ Maternity. You can email the site owner to let them know you were blocked. The width of the door opening is 83cm (2ft 9in). Whipps Cross University Hospital / Urology The lighting levels at the reception point are good. Heartbreaking. There is a clear unobstructed route to the reception point. Whipps Cross University Hospital 6 years ago. Whipps Cross Hospital Site map and wayfinding system Whipps Cross HospitalSite map and wayfinding system Key to Symbols: Male, female & disabled toilets Lift Stairs Teabar (or drinks vending machine) Restaurant Payphone Help Desk Bike Park Pay & Display Car Park Car Park for Disabled People Bus Stop Bus Route Entrance To WhippsCross Road Visited Urgent Treatment Centre on April 2023, Report review titled Dreadful as unsuitable, Dear patient There is not a bell to attract attention. Whipps Cross A-Z: Site Map & Wayfinding System. The telephone number for the Patient Advice and Liaison Service (PALS) is 020 8535 6438. The shared toilet(s) is/are approximately 13m (14yd 8in) from the Centre entrance. There are several bike parks around the hospital site, with the main bike park outside outpatients. Pink in the Donbas area represents areas held by the DPR/LPR separatists 314558159751 Whipps Cross Hospital Site map and wayfinding system. There is a/are general domestic waste disposal units. This car parkshould be used for maternity, antenatal, and outpatients. Getting To The Hospital Collapse all By Road View By Bus View By Train View Useful Links View Wood Street and Walthamstow Central are on the Great Anglia Train line from Liverpool Street to Chingford. Menu The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm. Magazine: Whipps Cross Hospital Site map and wayfinding system. I ended up waiting until 2pm for my turn after not eating since the night before. There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read. endstream endobj startxref 6 years ago. The name / number of the room surveyed was; Consultant. [2] A major extension to the east of the old Infirmary block and that was planned and was opened in July 1940. We appreciate how distressing it can be when appointments are postponed or delayed so if you would like us to investigate this further, please contact the PALS Team on 020 3594 2040 or by email: [email protected]. Language interpreters can be provided on request. Outpatients only. Thank you for taking the time to share such positive feedback regarding the Resus Team at Whipps Cross Hospital. Geography. There is a level landing at the top of the ramp/slope. 22 0 obj <> endobj No after care advice or help whatsoever. The waiting room / area does not have background music playing. [2], A redevelopment programme to create state-of-the-art facilities in the A&E Department was completed in time for the 2012 Summer Olympics on 9 May 2012. The hospital does have a dedicated car park. There are stops near the Hospital Main Entrance and also near Outpatients/ Maternity. Assistance may be required because there is / are dropped kerbs. There is step free access at this entrance. Pay and display machines are available in all car park areas. Kind regards The height of the toilet seat above floor level is 44cm (1ft 5in). Cloudflare Ray ID: 7c0e6785bbbd2ef2 There is a shelf within the accessible toilet. There are also short stay drop-off/ pick-up only points near to A&E, Maternity and the Byron unit. The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 480cm (11ft 10in x 15ft 9in). Payment signs are located at the payment machines in the car park. Getting to and from Whipps Cross is easy with great transport links including a fast tube line, train and bus links all within easy reach. There are Blue Badge bays in all car parks and additional ones near Outpatients. It is managed by Barts Health NHS Trust . From Wood Street station, take the bus 230 from Stop: D towards Wood Green Station. Whipps Cross University Hospital Close menu. Plan your journey using the travel information below or the Transport for London journey planner on the right of this page. A mobility scooter charging point is not available at the hospital. [17], The final live broadcast from Whipps Cross Hospital Radio took place in September 2022, with the service due to close completely at the end of 2022. The reception point is approximately 40m (43yd 2ft) from the Centre Entrance. Chaplains of many faiths are available to speak to all patients, relatives and carers. There is sufficient space to write or sign documents on the low section of the counter. Report review titled Exceptional care as unsuitable. This is the best entrance for car parks 1 and 2. Whipps Cross University Hospital , Whipps Cross Road , Leytonstone , London , E11 1NR . A key is not required for the accessible toilet. We encourage visitors and staff living nearby to cycle to the hospital if possible. March 24, 2023. From Walthamstow Central, take the bus W19 from Stop: B in the Bus Station towards Ilford. The lateral transfer space is 188cm (6ft 2in). BSL interpreters can be provided on request. Getting To The Hospital Getting Help and Assistance Getting To (Plane Tree Centre) It has been quite an ordeal to say the least with delays at every point. [21], Bus routes W12, W15, W19 and on Sundays 357 stop outside the hospital main entrance. or call us on 0845 113 0012, Response from Whipps Cross Road, Leytonstone, E11 1NR Medical dates: Medical character: 1903 - current Mainly acute In 1889 the West Ham Guardians bought Forest House and its estate of 44 acres of grounds as a site for a future infirmary, for which planning approval was granted in 1894. Expected to take a urine test in dirty toilets. There are also some close to the main entrance of the outpatients department. - we'll pass your stories to the people in health and social care who can make a difference. endstream endobj 26 0 obj <>stream Barts Health NHS Trust, by Raymond Clarke - Posted on 07 March 2023. . Access to Plane Tree Centre is via the Outpatients Main Entrance. The action you just performed triggered the security solution. The chaplains have links with many faith communities and will always try to get an appropriate representative when asked to do so. Kindest regards We were very disappointed and sorry to learn that your experience did not match the expectation you had of us. This venue does not play background music. Chest Clinic and MRI - Car Park 2 for Hospital Main Entrance, Main Building, Eye Treatment Centre and Plane Tree Centre - Car Park 3 for Maternity, Antenatal, and Outpatients - Car Park 4 for the . We value your feedback as its confirmation to staff and the organization of the excellent care provided at Barts Health. Wood Street and Walthamstow Central are on the Great Anglia Train line from Liverpool Street to Chingford. Visit https://www.careopinion.org.uk The waiting room / area is approximately 12m from the main entrance. The reception area/desk is clearly visible from the entrance. Wall mounted grab rails are available for the toilet. Leytonstone Mirrors are not placed at a lower level or at an angle for ease of use. The Patient Advice and Liaison Service (PALS) is located off the main corridor in the Red Zone, between junctions 4 and 5. Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area. the Margaret Centre providing palliative care for patients with life-limiting illnesses in 1987 and the Plane Tree Centre for the provision of . Visit https://www.careopinion.org.uk Parking spaces for Blue Badge holders do not need to be booked in advance. Barts Health NHS Trust. The width of the door opening is 86cm (2ft 10in). Buses W12, W15, W19, 357 stop within the hospital grounds. We would like to begin by offering you and your family our sincere condolences for your sad loss. [7] A Medical Education Centre opened in 1965, an Intensive Care Unit opened in 1968 and a Hyperbaric Unit opened the same year. We would welcome the opportunity to look into the concerns you have raised, and feedback to you as appropriate. We are pleased that you are happy with the care provided at Whipps Cross hospital. [12] Whipps Cross was listed as having one of the worst rates for MRSA in 2008[13] but by 2010 Whipps Cross had the lowest rate of infections in London. The audiologist whose name I sadly don't know is a real credit to the hospital. MRI turns on the light: innovative treatment promises a more efficient future for heart interventions. review titled Faultless quick treatment and care. The nearest Blue Badge bay is 15m (16yd 1ft) from the Outpatients entrance. Filters can be used to select options such as completely step-free or maximum walking times. The staff in each department, especially the nurses and Doctors in Acute assessment 1 and Victory Ward are exceptional, kind people who ensure that their patients are given the best care. Whipps Cross University Hospital Whipps Cross Road Leytonstone London E11 1NR Switchboard 020 8539 5522. . About: Whipps Cross University Hospital , Whipps Cross Road , Leytonstone , London , E11 1NR. The toilet roll holder is placed higher than 100cm (3ft 3in). From the main parking area there is a kerb followed by 5 deep, marked steps directly in front of the Hospital Main Entrance. The hospital has 4 main car parks: - Car Park 1 for Hospital Main Entrance, Main Building, Chest Clinic and MRI - Car Park 2 for Hospital Main Entrance, Main Building, Eye Treatment Centre and Plane Tree Centre - Car Park 3 for Maternity, Antenatal, and Outpatients - Car Park 4 for the Emergency and Urgent Care Centre (A&E) department. The telephone number for the Patient Advice and Liaison Service (PALS) is 020 8535 6438. The lateral transfer space was obstructed at the time of the survey. London, E11 1NR. It is also most rewarding for us as a hospital to learn that both you and your husband has always been "impressed" with the service. The entrance area/door is clearly signed with the name of the service/department. 8 years ago. Whipps Cross Hospital Site map and wayfinding system. We will ensure that your kind words are shared with the team. Detailed information, also The dimensions of other designated Blue Badge parking bay(s) vary in size. Standard toilet facilities are not available. The nearest designated Blue Badge parking bay is approximately 10m (10yd 2ft) from the main entrance. Kindest regards Dear Raymond Clarke The emergency pull cord alarm is fully functional. Accessible toilet facilities are available. London The dimensions of the Blue Badge parking bay(s) are 300cm x 400cm (9ft 10in x 13ft 1in). 'A Maker of Matrons? There is a flush, however it is not on the transfer side. From Wood Street station, take the bus 230 from Stop: D towards Wood Green Station. Buses 257, 56, and 230 also all stop near the hospital grounds at the Whipps Cross roundabout. The reception point is located to the left after the day surgery reception and at the rear of the waiting area. The reception counter is not placed in front of a background which is patterned. %%EOF As you face the toilet pan the transfer space is on the right. There are volunteers available for help and assistance at the hospital. The chaplaincy team welcomes everyone, whatever your faith or beliefs and whether or not you follow a religion. Whipps Cross University Hospitalprovides a full range of general inpatient, outpatient and day case services, as well as maternity services and a 24-hour emergency department and urgent care centre.
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