Solved: Hello. I have recently uninstalled xtu and I tried to reinstall it. Solved Jump to solution The Intel XTU overclock software fails to install citing an "Attempted to install on an unsupported platform" error. I know i am a bit late, but hope this helps.Try throttlestop. My CPU is 8550u. Your model is not approved for running Windows 10. Sorry, you must verify to complete this action. That is correct. after making the shortcut, i added this (DISABLEPLATFORMCHECK=1) but in the Target field, couldnt be added in the Start in: field, i think its an honest mistake. Please provide details regarding the workaround that you attempted. Tried them all Does anyone have any ideas? Here's a guide https://www.laptopmag.com/articles/use-maximum-cpu-power-windows-10, [quotemsg=21463302,0,2528639]Instead of undervolting, try reducing the maximum processor state in Windows 10. However, now that I have this new unit, which is the exact same as my last, when I try to install intel XTU I keep getting the following error: Error 0x80070643: Failed to install MSI package. Ive done something along with unistalling Microsoft visual C++ 2012 or something like that. Please allow us to review this further and we will be posting back in the thread as soon as more details are available. This is the workaround I used:https://kallelilja.com/2018/12/workaround-xtu-attempted-to-install-on-an-unsupported-platform/In summary, it disables the platform check when the installer is running. Does anyone know either a way of getting intel XTU to install, or if there is any other software that I can use to undervolt my CPU? The PC. During install of the currently latest version of Intel XTU (7.9.0.24) I receive a platform unsupported error, while my CPU is shown as supported on the download page. Some things ive tried is installing an older version which didnt work. Help document on how to use Intel XTU. I have been in the process of installing all my software, and files manually.3. The system information tab includes text that is similar to the install error: platform unsupported. Right-click > properties of the shortcut In the "Target" field, at the end add a space and then the following DISABLEPLATFORMCHECK=1 It will look something like this: " C:\Users\your-user-name\Desktop\Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1 " Click Ok Double-click the shortcut That's it, happy overclocking and possibly damaging your machine! Why Is Intel Extreme Tuning Utility (Intel XTU) Reporting Please do not enter contact information. The Intel sign-in experience has changed to support enhanced security controls. Please click the verification link in your email. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. You should be able to find it in one of those folders. Cul es la marca y el nmero de modelo que est utilizando? I am going to work on the case. Power Limit Throttling on Intel i5-8250u ? I did the workaround that allowed Intel XTU to install on an "unsupported platform", but am still unable to overclock the CPU via Intel XTU. [0C74:2708][2018-10-12T02:59:18]i319: Applied execute package: XTUInstaller.msi, result: 0x80070643, restart: None [0C74:2708][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to execute MSI package. I found this article and used it for the basis of this post since these instructions did not work for me, although it got me 99% there. GitLab: couldnt execute POST against https://gitlab.mysite.com/api/v4/runners: Post https://gitlab.mysite.com/api/v4/runners: x509: certificate signed by unknown authority, GE APEL50LZ 50 Qt Per Day Dehumidifier Review. This is really usefull! All postings and use of the content on this site are subject to Intel.com Terms of Use. Do they really stop supporting CPUs over the course of a few months? I just ran it again and then added more information to the post. All PC related content is welcome, including build help, tech support, and any doubt one might have about PC ownership. Difficult to know what the problem is. Sign up here It might run ok but some features might not be available. Let me know. It has been a pleasure to assist you. Hi, so just today I received a replacement unit for my Lenovo X1 Yoga due to a defective screen. or the folder that was in the log. All install attempts of XTU without the workaround fail. I tried installing Intel XTU, as this is generally recommended as the program to use to undervolt intel CPUs, though when I try to install, I get the message "Attempted to install on an unsupported platform". Try to install an older version of intel xtu, Instead of undervolting, try reducing the maximum processor state in Windows 10. Thank you! Use command line arguments to cause the installation to succeed. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. The .msi file will be in one of those two. We have not heard back from you so we will proceed to close this thread now. C:\ProgramData\Package Cache\ copy that. So, ignore editing plox.Link to old XTU : festyy.com/wMMu28 Common Issues and Resolutions for Intel Extreme Tuning Utility The installer.exe is not the actual installer, more like it is an executable which stores the installer called XTUInstaller.msi which it then extracts and places into your windows temp folder. I downloaded the software from Intel (version 6.5.1.321) and it would not install: error 0x80070643 attempted to install on an unsupported platform. Are you sure you want to create this branch? And then when it shows you some files, click on date modified once, and open the first two files one after another. Inside the XTU software I can see that my 6700k is detected so I am not sure what's causing the "unsupported platform" behavior. So I tried this but every time I try to run it now it says theres another performance tuning app running. Uninstallers often do not remove registry entries, so you might want to find those and manually delete them. I tried installing Intel XTU, as this is generally recommended as the program to use to undervolt intel CPUs, though when I try to install, I get the message "Attempted to install on an unsupported platform". Always report mistakes Attempted to install on an unsupported platform [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleName' to value 'Intel Extreme Tuning Utility' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleManufacturer' to value 'Intel Corporation' [0C74:32BC][2018-10-12T02:59:10]i000: Setting version variable 'WixBundleFileVersion' to value '6.4.1.25' [0C74:2708][2018-10-12T02:59:10]i100: Detect begin, 3 packages [0C74:2708][2018-10-12T02:59:10]i101: Detected package: SSCERuntime_x86_ENU.msi, state: Absent, cached: None [0C74:2708][2018-10-12T02:59:10]i101: Detected package: SSCERuntime_x64_ENU.msi, state: Present, cached: None [0C74:2708][2018-10-12T02:59:10]i101: Detected package: XTUInstaller.msi, state: Absent, cached: None [0C74:2708][2018-10-12T02:59:10]i199: Detect complete, result: 0x0 [0C74:32BC][2018-10-12T02:59:12]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1 [0C74:2708][2018-10-12T02:59:12]i200: Plan begin, 3 packages, action: Install [0C74:2708][2018-10-12T02:59:12]i052: Condition 'NOT VersionNT64' evaluates to false. Take note of the last folder date in the right pane. This indeed was full clean install. But I dont have anything else running, I have followed all the instruction on Intels website on how to uninstall but it just want launch anymore. Any ideas why this is happening? Powered by WordPress & WPstart Theme. Thanks again for checking into this. Internal graphics is set to "auto." Install intel xtu Error: "Attempted to install on an unsupported platform" Want to install Intel XTU on x1c 2018, suddenly found that no matter what, even the old version can not be installed. i did everything and in the end, c-users-your user name stayed same it didnt change as you said , You mean this part? I got my laptop from my school, and i cant get into the bios so anything within the bios isnt an option. For more complete information about compiler optimizations, see our Optimization Notice. Intel Core i7-8650U Processor (8M Cache, up to 4.20 GHz), Why Intel XTU may show message: Attempted to install on an unsupported platform. [Solved] Win-KeX/wsl2/kali Startup Error: A fatal error has occurred and VcXsrv will now exit. Thank you for your response and for all the details. Download Intel XTU Installer from official intel download center. I did the workaround that allowed Intel XTU to install on an "unsupported platform", but am still unable to overclock the CPU via Intel XTU. // Your costs and results may vary. You can also try the quick links below to see results for most popular searches. Open IntelXTU_Install_Helper.exe by double-click. And also on the release notes of the tool, under "Supported Platforms" tab: https://downloadmirror.intel.com/29183/XTU-7.11.0.42-ReleaseNotes.pdf. This does not make sense. Hi there@AndrewG_Intel,1. Please click the verification link in your email. My laptop has a 8th gen intel 8650u 4 core 8-thread cpu, which only came out about a year ago, and was working fine with xtu last time I installed it about 3 months ago. Rogrio, Thank you very much for your response. How to underclock i7 13700k on Gigabyte aorus z690 elite ax. Releases gimdh/Intel-XTU-Install-Helper GitHub Dont have an Intel account? If you need any additional information, please submit a new question as this thread will no longer be monitored. Resolution Intel XTU is not supported on Non-K SKU mobile platforms (such as KBL-R U/Y), not even for hardware monitoring purposes. One time installation. Tried running xtu again but it still did not work. [from Google Translate] Desafortunadamente, puede haber muchas razones por las que no funciona. Make a shortcut in the folder, then adjust the properties. If you want to squeeze the last bit of speed out of your system then you can upgrade to the Core i7-640M: http://www.cpu-upgrade.com/CPUs/Intel/Core_i5_Mobile/i5-520M_ (BGA).html You may re-send via your, Intel XTU cites Unsupported Platform on system with 6700k. [0C74:2708][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to configure per-machine MSI package. [FIX]Intel Extreme Tuning Utility installation error - Attempted to The list has been updated with the following supported processors: Intel Extreme Tuning Utility (Intel XTU): https://www.intel.com/content/www/us/en/download/17881/29183/intel-extreme-tuning-utility-intel-xtu.html?wapkw=xtu. Run IntelXTU_Install_Helper.exe XTUSetup.exe in cmd (or PowrShell). Or did you select another reinstallation option (e.g. Processor is a i7-6700k, which is listed as supported. Your pictures do not show up until approved by moderators. The Intel sign-in experience has changed to support enhanced security controls. We are sorry to hear about this issue and we will be more than glad to assist you with this matter. however, after starting the installation from the shortcut, at the end it says However, I think it's quite handy, so added least amount of user-friendliness in order to share this nifty tool. I tried restarting laptop, searching the registry for anything related to xtu but nothing seems to fix it. If you sign in, click, Sorry, you must verify to complete this action. Thank you so much, worked like a charm even with the Sept 2021 version (7.5.2.3) BUT all my voltage options are greyed out on my i7 8550u. If any error occurs, please submit a new issue with created error.log file. Im assuming you didnt copy/paste the exact path I have in the article? When you launch the Intel XTU, click the Help tab located in the upper-right corner of the application to view the help document on how to use this utility. OpenSSL Error messages: [Solved] Android Studio For Mac Error: Intel HAXM is required to run this AVD,VT-x is disabled in BIOS, After npm5, execute NPM cache clean and report an error, jenkins+sonar-scanner Scan Error: Failed to find typescript module.Please check, NODE_PATH contains location of global typescript or install locally in your project, 4 ways to update to the latest Node.js version on a Mac, Win7 is unable to install the program to prompt the installer integrity check has failed, Caffe installation and compilation problems importerror: no module named skimage.io, Another installation is in progress is prompted when win7 installs new applications, The Difference Between Hadoop job-kill and Yarn application-kill, [Solved] The bean sysDictService could not be injected because it is a JDK dynamic proxy. Is this a laptop or handbuilt PC? The boot drive was wiped, and I installed from a fresh install file. You should see one or two new folders with the date and time close to when you ran the application. Based on that, it is expected for the application to show all kinds of inconsistencies and not to work as expected, including problems, like in this case, at the moment to try to update it. Forcing XTU to work on unsupported platform : r/overclocking - Reddit [3374:2EE0][2018-10-12T02:59:15]i361: Created a system restore point. Please do not hesitate to contact us back if you have additional inquiries. If you sign in, click, Sorry, you must verify to complete this action. I followed all the steps but when I go to launch Intel XTU it just tells me that there are missing drivers and I cannot launch it. IGD Multi-monitor is disabled. #1. This issue also came up with the previous (7.8) release. "Platform Unsupported" error on install XTU Utility 7.9.0.24, i7 Just add space between msi and disablecheck=1, i couldnt find the Intel_XtuInstaller.msi file. profile. Required fields are marked *. Both files are located in the same directory. 4- Run the Intel System Support Utility (Intel SSU) to gather more details about the system: To upload and attach a file, use the "Drag and drop here or browse files to attach" option below the response textbox. If you want to squeeze the last bit of speed out of your system then you can upgrade to theCore i7-640M: http://www.cpu-upgrade.com/CPUs/Intel/Core_i5_Mobile/i5-520M_(BGA).html. So we will close this thread. If you would like to continue to use Intel XTU, you should go back to using the version you previously had on the system prior to installing the 7.7.0 release (the 7.6.0 version or newer will support SKL-S/H). "Attempted to install on an unsupported platform" I noticed they updated the installer roughly a month ago. Windows 10 version is 21H2, which is listed as supported. I appreciate all the information provided. I wanted to get the Intel Extreme Tuning Utility installed and play around with some overclocking on my 2017 HP Spectre X360 13, which Im currently running with an HP Omen e-gpu and an Nvidia GTX-1060Ti. I kept trying to google the problem but all I can find are very unhelpful intel customer support threads. Intel Extreme Tuning Utility (Intel XTU) shows error during the installation: Attempted to install on an unsupported platform. : selecting the option "to keep files", etc.)? [Solved] Composer Install Error: PHP Warning: copy(): SSL operation failed with code 1. 1- Just to make sure we understand correctly the current behavior: 2- Was the "reinstall of Windows" a full clean install from scratch? Does anyone know why that might be? However, in most cases, this does not mean your hardware is actually incompatible with XTU. For instance, did you delete all the files or wipe out the OS partition before reinstalling Windows? [0C74:2708][2018-10-12T02:59:12]i052: Condition 'VersionNT64' evaluates to true. if u have any other way to undervolt the CPU, it will be appreciated. Now it appears that once you click Ok it deletes the folders and files. Learn how your comment data is processed. // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. It will only run the XTUInstaller.msi from the temp folder if the system checks say it is a processor in the list of compatible processors. Also, we would like to inform you that we have sent your feedback to the proper team ("update the XTU page where it lists the 6700k as compatible with the current software so that anyone else still overclocking 6700k's will know they need to download the older version of XTU"). Unlocked CPU's can utilize programs like Intel XTU. Intel(R)_Extreme_Tuning_Utility_20220606193339.log, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://kallelilja.com/2018/12/workaround-xtu-attempted-to-install-on-an-unsupported-platform/. For more complete information about compiler optimizations, see our Optimization Notice. First things first - am not a youtuber, posted this video just to help others. Please click the verification link in your email. During install of the currently latest version of Intel XTU (7.9.0.24) I receive a platform unsupported error, while my CPU is shown as supported on the download page.The error:error 0x80070643 attemptedto install on an unsupported platform, I managed to install the application in the way described here:https://www.jas-team.net/2019/07/30/intel-xtu-attempted-to-install-on-an-unsupported-platform/In short: I used the commandline with command:msiexec /i Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1. No changes to bios settings.Please advise. profile. Powered by Invision Community, Thermalright Peerless Assassin 120 SE ARGB, Asrock Challenger Pro OC Radeon RX 6700 XT, Corsair Vengeance LPX 16GB (8Gx2) 3600MHz CL18, CSS Button Text Seems to Compress its Height by a Few Pixels When Using "transform:scale" On Hover. Hi Steven,I was, however it wasn't entirely the answer I hoped for. Solved: intel XTU - Dell Community In order to review this further, could you please provide us with the following details? Windows 10 version is 21H2, which is listed as supported. Intel XTU is not supported on Non-K SKU mobile platforms (such asKBL-R U/Y), not even for hardware monitoring purposes. As soon as I have an update, I will let you know. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. // Performance varies by use, configuration and other factors. Intel XTU Unsupported? | Tom's Hardware Forum For any other inquiries, please don't hesitate to contact us back. The E6410 may not have been "Approved" to run W10 but it does flawlessly. Please click the verification link in your email. Intel XTU error 0x80070643 attempted to install on an unsupported platform However, now that I have this new unit, which is the exact same as my last, when I try to install intel XTU I keep getting the following error: Error 0x80070643: Failed to install MSI package. Boot mode is set to Legacy + UEFI. If you sign in, click, Sorry, you must verify to complete this action. You can easily search the entire Intel.com site in several ways. status : rolling back action, https://drive.google.com/file/d/1HqoZhakNSwBsyTHxj8n3Wi1wc6Fk_1BS/view?usp=sharing. Does it need some kind of permission in the BIOS to allow voltage tweaks? You may re-send via your [Solved] samtools: error while loading shared libraries: libcrypto.so.1.0.0: cannot open shared object file, k8s Error: [ERROR FileAvailableetc-kubernetes-kubelet.conf]: /etc/kubernetes/kubelet.conf already exists, [Solved] NoSuchMethodError: org.springframework.boot.web.servlet.error.ErrorController.getErrorPath, [Solved] flink web ui Submit Task Error: Server Respoonse Message-Internal server error, Mysql Error: 1140 In aggregated query without GROUP BY, expression #2 of SELECT list contains nonaggregated column a.store; this is incompatible with sql_mode=only_full_group_by, [Solved] Mybatis multi-table query error: Column id in field list is ambiguous, [Solved] fluentd Log Error: read timeout reached. Thank you for posting on the Intel communities. Right-click on the MSI file and hold, drag a little ways onto a blank spot on your desktop and select create shortcut here. Another installation is in progress. 7.7 was the last one that worked. Welcome to the official subreddit of the PC Master Race / PCMR! Were you able to check the previous post? God bless. [0C74:2708][2018-10-12T02:59:15]i012: Connected to elevated engine. [3374:2EE0][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to execute MSI package. Current theory is that Intel XTU also try to detect the platform its running during startup instead of just during installation, and unlike I7 8550U, none of the Ice Lake platform have ever been supported by XTU, there are no legacy code for XTU to fall back to. I have attempted a workaround that allows the software to install, however the software will still not allow me to overlock, indicating that this platform is unsupported? That is a 9 yr old model. I have an Intel 6700k installed a Gigabyte GA-Z710X Gaming 7 MB, runningWindows 10 version 21H2. Great. Here's a guide https://www.laptopmag.com/articles/use-maximum-cpu-power-windows-10[/quotemsg]. This does not make sense. Intel technologies may require enabled hardware, software or service activation. Windows 7 installation option is disabled. Processor is a i7-6700k, which is listed as supported. Let us know if you still need assistance. The current, non default parameters are: XHCI handoff is disabled. You are pretty clever on figuring this out. You may re-send via your cmd> IntelXTU_Install_Helper.exe , > Please enter the file name of proper XTU Installer: . Attempted to install on an unsupported platform, Reference https://kallelilja.com/2018/12/workaround-xtu-attempted-to-install-on-an-unsupported-platform/, In short, download a good exe point installation, and then stop in this screen, Sort by modification time in the folder C: (programdata) package cache, and find the file containing Intel_ XtuInstaller.msi , save this MSI. thanks. Note that the installer seems to have changed how it runs. After installation of xtu, copies of these drivers are located in the xtu installation folder in program files. I have the latest bios. I am also on the latest version of Intel XTU (7.7.0.12). It is saying that i have old drivers and need the nwest version xtu although it is the one directly from intel website. Do you work for Intel? Windows 8.1/10 WHQL support is enabled. Is this correct? Its been a long while since I read the specs and what it supports. DeFacto IO. Join us in celebrating and promoting tech, knowledge, and the best gaming and working platform. I dont know why you are getting that conflict with an already running app. Intel XTU Install Helper is designed to automate such procedure, providing an easier way to install XTU on unsupported platforms. Hi, Intel XTU won't install on my system because it says that it is unsupported on my platform. So, when you report an error, copy it. Solved: XTU setup failing with error 0x80070643 - Intel Communities A tag already exists with the provided branch name. Didnt work for me. The E6410 may not have been "Approved" to run W10 but it does flawlessly. There are no error messages when the software is running. Here are some common issues and questions related to Intel XTU You may re-send via your, "Platform Unsupported" error on install XTU Utility 7.9.0.24, i7-77820HK, msiexec /i Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1, The utility starts, but shows the following message on the screen: , Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://www.jas-team.net/2019/07/30/intel-xtu-attempted-to-install-on-an-unsupported-platform/, https://www.intel.com/content/www/us/en/download/17881/29183/intel-extreme-tuning-utility-intel-xtu.html?wapkw=xtu. I havent messed with XTU in a long time. I attempted to manually install these drivers with the inf file which includes the needed sys file using pnputil which prints a message that driver packages have been added. I've been looking into undervolting my laptop, because it appears that I should be able to get better thermals and potentially better performance by undervolting it. For a better experience, please enable JavaScript in your browser before proceeding. [0C74:2708][2018-10-12T02:59:10]i001: Burn v3.11.1.2318, Windows v10.0 (Build 17134: Service Pack 0), path: C:\Users\joemp\AppData\Local\Temp{A67E2A08-65AC-4A91-80D6-4C3C32975BAF}.cr\XTUSetup.exe [0C74:2708][2018-10-12T02:59:10]i000: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]' [0C74:2708][2018-10-12T02:59:10]i009: Command Line: '-burn.clean.room=C:\Users\joemp\Downloads\XTUSetup.exe -burn.filehandle.attached=604 -burn.filehandle.self=584' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\joemp\Downloads\XTUSetup.exe' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\joemp\Downloads' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910.log' [0C74:2708][2018-10-12T02:59:10]i052: Condition 'VersionNT >= v6.1' evaluates to true. You can put the file anywhere. The XMP profile is enabled for maximum RAM performance.4. I am able to overclock manually in the BIOS, but I feel like the intent of Intel XTU is such that I don't need to overclock that way. JavaScript is disabled. BUILT IN - ARTICLE INTRO SECOND COMPONENT, Content Type: Product Information & Documentation, 8th Generation Intel Core i7 Processors. Your email address will not be published. "Attempted to install on an unsupported platform". If you require a response, contact support. I'm using a Dell XPS 13 9360, which has an intel i7 8550u. Thanks for your help. [3374:2EE0][2018-10-12T02:59:15]i360: Creating a system restore point. You may re-send via your I am trying to install on an Intel Desktop Board DG45ID, 8GB RAM, On-Board Graphics. The "advanced tuning" tab, when selected, merely shows a blank page. So, if you put it in, say c:\xtu you would just do the same thing in that folder. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. Archived post.