)eZauq $Nf@!,4 Y-c^1+T5(aLL! @bHy:iPllh.kqK&.K f2}D%5Ib$QI-tibPgQlQwjGPpT-zzcuBzr(cg3>:{~0)Q0ObNeU(UPqfEdoGHnfUr`20@cJ1`Sc9&HQeR)F]*nnBei|G#{jA7I]x ef hJV"e]#9$!\EY&G! 1-800-SafeLink (1-800-723-3546) Need Help Logging In? The National Verifier Eligibility Check allows Lifeline service providers to connect their online applications with the National Verifier. What kind of file formats are allowed for uploading my proof documents online? As a result, eligible consumers may not apply for Lifeline. Service providers looking for a compiled list of acceptable document examples should visit our acceptable documentation page. Step Three: Email Lifeline Program with subject line: NVEC ISA: 2023 Universal Service Administrative Company. For more information on the Affordable Connectivity Outreach Grant Program, please visit https://www.fcc.gov/acp-grants. Who Can Benefit From Diaphragmatic Breathing? Existing ETCs in the jurisdiction can file elections without seeking Bureau approval to participate in the ACP. Lifeline Support for Affordable Communications In this case, try usingGoogle Chrome. Follow the instructions on the page to upload your proof by email or send an email with your proof documents as an attachment to. USAC strongly recommends including a Household Worksheet with your application: English Spanish ( Household Worksheet Instructions also available in 9 other languages) Complete the application and Household Worksheet and send them, along with copies of your proof documentation, to: ACP Support Center. To download and print out this fax cover sheet and submit your proof documents by fax, follow these simple steps: Forfastestprocessing, upload your documents by logging into your account and selecting the Upload Proof option. Service providers must send the completed agreement to us along with the information below: Lifeline Carrier Name https://[email protected]/. The type of information requested will relate to the consumers eligibility, identity, or address. An unexpired drivers license or federal, state, or Tribal identification card, Utility bill (but not a phone bill from the consumers Lifeline provider), Current income statement from an employer, paycheck stub, or W-2, Most recent state, federal, or Tribal tax return, An official letter from a federal, state, or Tribal government/agency, Confirmation from local USPS that the address is a deliverable address. Coverage not available everywhere. 2023 Universal Service Administrative Company. What if I am randomly chosen for an Annual Verification Audit? Check Availability You are likely eligible if your household's income is below 200% of the Federal Poverty Line, or if you or someone you live with currently receives a government benefit like SNAP, Medicaid, SSI, WIC, Pell Grant, or Free and Reduced-Price Lunch. Android is a trademark of Google LLC. For more information on the Affordable Connectivity Pilot Programs, please visit https://www.fcc.gov/acp-pilots. 5|JPF4{I6M.sje25Pzg\TU7yvpPP9 8{V6-^ OkU=bf2pfu^Le3Qd.!6^x3e2HLTybRpNy$e! Broadband providers wishing to participate in the ACP should review all applicable program requirements and procedures in the Commissions Order (FCC 22-2) and any subsequent guidance for compliance with the ACPs requirements. Resolve Application Errors - Universal Service Administrative Company On November 15, 2021, the Infrastructure Investment and Jobs Act (Infrastructure Act) became law. The money goes straight to your ISP, which will deduct it from your bill every month until six months after the pandemic is officially over or, more likely, until the program runs out of money. These must be answered for your application to be complete. Fully and accurately complete all fields marked with an asterisk (*). Any non-ETC broadband provider seeking to qualify for such automatic approval must file an application describing: Providers that file applications certifying to and making necessary demonstrations for the criteria outlined above will receive approval automatically upon filing once the Bureau confirms all required information was submitted. If a consumer thinks this is fraud, they can call the Lifeline Support Center. Home | About | Contact | Copyright | Privacy | Cookie Policy | Terms & Conditions | Sitemap. Comment * document.getElementById("comment").setAttribute( "id", "a5d4aa8e58c8d273b62e0d4008288223" );document.getElementById("c08a1a06c7").setAttribute( "id", "comment" ); Save my name, email, and website in this browser for the next time I comment. Applications completed in the National Verifier portal (service provider portal, consumer portal, or service provider API) are automatically prompted to use the National Verifier mapping tool to drop a pin on their primary residence. The National Verifier is a centralized system established by the FCC and operated by USAC that verifies Lifeline applicants' eligibility and recertifies subscriber eligibility annually. Click "Continue". FCC staff will contact you if additional action or information is needed to process your application. 2023 Q Link Wireless. You will be able to use the staging environment for testing purposes without a signed agreement, but a signed ISA is required to establish an API connection with the National Verifier production environment. Check out Is California LifeLine Right for You? Once logged in, click on the Email Proof section. How do I upload my proof documents by webcam? Please try again later. The National Verifier, not Appalachian Wireless, determines your eligibility to receive ACP. To upload your proof documents by webcam, follow these simple steps: NOTE: If you dont see an option to use your webcam, your browser may not support the webcam feature. Phone Guides Please only send a copy, NEVER send the original document to Q Link Wireless. Also, please make sure your proof documents copy is not too blurry, too dark, or have important information cut off. For your convenience, we provide a fax cover sheet for you to print out and submit with your proof documents. Title: USAC Letterhead Template 1 Author: [email protected] Keywords: National Verifier Secure Server Document Upload Process Created Date: 10/18/2018 3:41:14 PM What proof of ID do you accept? Eligible telecommunications carriers (ETCs) in the states or territories where the ETC is designated can elect to participate in the ACP by filing the appropriate information with USAC and do not need to seek approval from the Bureau. Both the Bureau and USAC will begin accepting new Affordable Connectivity Program provider applications and election notices on December 27, 2021 for any new provider that did not participate in the EBB Program or existing participating provider seeking to expand to new jurisdictions for the Affordable Connectivity Program. To apply for Lifeline, a consumer must generally use the National Verifier application system. If the consumer qualifies for both the Lifeline and EBB Program benefit, the benefits can be applied to the same service, up to the total cost of the service. 2023 FAQS Clear - All Rights Reserved Consumers may submit a copy of one or a combination of the following unexpired documents: To prove a consumer is living, they must submit one unexpired document that includes their DOB and SSN4 or Tribal ID number and a second unexpired document that proves recent life activity within three months. Find out if you qualify for Assurance Wireless. Website & Use Terms Wilkes-Barre, PA 18773. Consumers must be at least 18 years old to qualify for Lifeline. National Verifier (NV) - Universal Service Administrative Company You can submit applications and proof documents by mail to the address below. An issue date within the last 12 months or a future expiration date that aligns with the benefit period. Contact Us, Copyright Notice For automatic approval, the provider should describe: (1) the jurisdiction in which it plans to participate, (2) the service areas in which the provider has the authority, if needed, to operate in each state, but has not been designated an eligible telecommunications carrier, and (3) a description, supported by documentation, of the established program with which the provider seeks to qualify for automatic admission to the ACP. You can also complete the Household Worksheet online (this worksheet will be released later this month.) Please providea copy of the document that shows your Benefits allotted income. endobj If you successfully submitted your application, you will see applications that are submitted, require additional information, or have been closed and received a determination. Home - ACP - Universal Service Administrative Company In order to qualify for the Lifeline Program, you may need to submit copies of proof of identity, proof of participation in a government program, or proof of income. By sending your proof documents we are able to verify your eligibility and identity, and connect you to the Q Link Wireless network. Submit Proof Help Center - Q Link Support Center What if my proof documents are not approved? How to verify your identity | Login.gov How do I upload my proof documents online? If your household is eligible, you could receive: Up to a $30/month discount on your internet service November 23, 2022 - Report & Order/Notice of Proposed Rulemaking, June 8, 2022 - Notice of Proposed Rulemaking, January 21, 2022 - Report & Order and Notice of Proposed Rulemaking, FY 2024 Congressional Budget Justification, Telecommunications Access Policy Division, Federal-State Joint Board on Universal Service, COVID-19 Telehealth Program (Invoices & Reimbursements), Emergency Broadband Benefit Program (EBB Program), WCB Announces Final List of Entities Selected for ACP Pilot Programs, FCC Targets Over $7M Toward Affordable Connectivity Program Awareness, FCC Adopts Second Funding Opportunity for ACP Outreach Grant Program, FCC Creates ACP Transparency Data Collection, WCB Announces Application Window for ACP Pilot Programs, FCC Provides Additional Information Concerning ACP Pilot Programs, FCC Waives USF, Broadband Program Rules in Response to Hurricane Ian, WCB Extends COVID Waivers Impacting Lifeline, ACP Tribal Subscribers, FCC Waives USF, Broadband Program Rules in Response to Hurricane Fiona, FCC Establishes Affordable Connectivity Outreach Grant Program, FCC Creates 'Your Home, Your Internet' Pilot Program, Establishing the Affordable Connectivity Outreach Grant Program, Launching the 'Your Home, Your Internet' Pilot Program, WCB Addresses Petitions for Waiver of ACP Non-Usage Rules, FCC Proposes Transparency Rules for Affordable Connectivity Program, WCB Seeks Comment on NTCA Petition for Waiver of ACP Rules, WCB Seeks Comment on AT&T's Petition for Expedited Waiver of ACP Rules, WCB Addresses Service Providers' Petitions for Waiver of ACP Rules, WCB Seeks Comment on CCA Petition for Waiver of ACP Rules, WCB Seeks Comment on AT&T's Petition for Waiver of ACP Rules, WCB Seeks Comment on USTelecom and Verizon's Petitions for Waiver, Erratum - Affordable Connectivity Program et al, WCB Implements ACP, Lifeline Integrity Measures to Protect Consumers, Inspector General Advisory on Providers Deceiving Lifeline Consumers, Inspector General Warns of Providers Deceiving Lifeline Consumers, FCC Virtual Event Tour for Affordable Connectivity Program Enrollment, Effective Dates for ACP Rules, Comment Deadlines for FNPRM Announced, Over 10 Million Households Enrolled in Affordable Connectivity Program, FCC Releases Rules To Implement Affordable Connectivity Program, FCC Adopts Rules To Implement Affordable Connectivity Program, Chair Rosenworcel Debuts Affordable Connectivity Program Draft Rules, Public Draft Rules for the Affordable Connectivity Program, FCC Modifies Ex Parte Rules in Affordable Connectivity Fund Proceeding, FCC Launches Affordable Connectivity Program, FCC Provides Additional Guidance on Affordable Connectivity Program, FCC Issues Further Guidance for Affordable Connectivity Program, WCB Issues Guidance for Transition to Affordable Connectivity Program, FCC Seeks Comment on the New Affordable Connectivity Program, https://www.usac.org/about/affordable-connectivity-program/participate-in-acp/, https://apps.fcc.gov/coresWeb/publicHome.do?faq=true. and documentation supporting verification of eligibility, and (8) certifications from the household that the information included in the application is true. Identifying information for the applying broadband provider including Legal Entity Name, FRN, Holding Company, DUNS Number, Address and jurisdictions it is seeking approval, Contact information including contact name, phone number and email, A narrative document submitted as an attachment describing how the provider meets the requirements to participate in the ACP, Authorizations to operate in requested jurisdictions, including any ETC designations, If necessary, a narrative document submitted as an attachment describing any alternative household eligibility process the provider is seeking approval meets the requirements for use in the ACP. You still have to bring in all of the physical papers (I used passport, cable bill, and car reg.). You must register for an FRN in the Commissions Registration System (CORES). Log in or create a new account to the National Verifier online portal to upload pictures and documents. Select how you want to receive your password reset link. If you have any questions, please reach out to us!https://sarverwireless.com/ agree to the Commissions enforcement and forfeiture authority. Upload an image of the BACK of your ID from your phone's photo gallery or take an image of the back of your ID. To upload your proof documents using a mobile device, follow these steps below: Taking pictures of your documents on your mobile phone is the fastest way to get approved. Broadband providers requiring Bureau approval to participate in the ACP or use an alternative household eligibility verification process must submit an application through the online application portal. You can also complete the Household Worksheet online (this worksheet will be released later this month.) Use the Tribal Mapping Toolavailable to service providers in NLADand print the results. Once logged in, click on the Webcam section. 2023 Q Link Wireless. When You Breathe In Your Diaphragm Does What. Click Account. Click Check Enrollment Status. You will need to enter your Enrollment ID Number and the last 4 digits of your Social Security Number (SSN). A broadband provider must have provided broadband Internet access service as defined by Section 8.1 of the Commissions rules to end-users prior to submitting the application. expedited applications where the non-ETC provider without an established program demonstrates it provided qualifying broadband service to eligible households. How do I upload my proof documents by fax? How do I upload or submit proof documents? Please call us first! The guideline is based on your household size and state. What proof of government programs do you accept? If you titled your document, you can enter it into your computer's search bar. Click on the "Upload" or "File" button, and select the document you'd like to upload from your computer. Enter your social security number and click "Continue". How do I apply for emergency broadband benefits? It determines whether consumers are eligible for Lifeline. Listed below are various ways to submit your proof documents. Bureau Approval of Alternative Household Eligibility Verification Processes. How do I upload or submit proof documents? - Q Link Support Center If coordinates are known, write them on the map. SafeLink Wireless How do I send my proof documents by mail? USAC recommends consumers include completed copies of theACP Household Worksheet(Spanish Version) along with copies of their identity and eligibility documents to speed up application processing. Thats the only way we can improve. You cancheck your documents status onlineat any time. <>>> Once you successfully submit your application through the application portal, you will receive an automated response that the application has been submitted to the contact email. Just bring all of them. Consumers can mail completed applications to: ACP Support Center The federal guidelines of the Lifeline Program require us to verify proof of identity. For approval of an alternative household eligibility verification process, the provider should describe: (1) its alternative process collects the household applicants identifying information and required certifications; (2) the processes it (or a third-party) uses to verify the requested household information, including the applicants identity and eligibility; (3) an explanation of why the providers alternative process will be sufficient to avoid waste, fraud, and abuse; (4) an explanation of how it trains its employees and agents to prevent ineligible enrollments, including enrollments based on fabricated documents; (5) an explanation why does its process is sufficient to prevent waste, fraud, and abuse and why any of the above information is not collected; and, (6) describe why its established program requires approval of an alternative verification process and it is required to explain why it proposes to use an alternative verification process instead of the National Verifier eligibility determinations. USAC uses the pin-drop to capture the coordinates of the consumers primary residence. On August 5, 2022, the Commission adopted rules establishing the Affordable Connectivity Outreach Grant Program and the Your Home, Your Internet Pilot Program, which is designed to increase awareness of the ACP, specifically among recipients of federal housing assistance. To upload your proof documents by email, follow these simple steps: To help us verify your proof documents more quickly, be sure to put yourenrollment ID in the subject line, and your full name in the body of the email. Broadband Provider Eligibility to Participate in the ACP. The EBB is a temporary program through which a participating provider can apply discounts to the same service plan on which you receive Lifeline service or a different service plan. Your Guide to Lifeline's National Verifier | Get Approved Today Here are all of the types we accept: Make sure the proof document you submit fully shows your low income. An API, or application program interface, allows two software programs to interact with one another. endobj * Review theAMS Resolution Guidefor more details on the error resolution process outlined below. The Affordable Connectivity Pilot Programs are meant to increase awareness of and facilitate enrollment in the ACP. Consumers looking for information on the Federal Communications Commissions Affordable Connectivity Program should visit fcc.gov/acp. Your email address will not be published. How do I send my proof documents by mail? It determines whether consumers are eligible for Lifeline. To check your status, follow these simple steps: Once we receive your documents, it will take up to 7-10 business days for us toprocess and verify them. <> PO Box 9100 )e2qt^IXK:Gv[LmqP:,DitftT\$&IYsm{ai-Ai'u(NVlD&&VxyZh\UEH7[u;kZxRuv4M}m wgDS!`8 5:4u %uH@#lu!|`UPlwf8 6 94{ec9{q\6 Offer limited to eligible customers residing in selected geographic areas, is non-transferable, and only one wireless or wireline discounted Lifeline service is available per household. You can check the status of your application in the portal. All rights reserved. If you dont have your Enrollment ID, click Forgot your Enrollment ID? and look up your account using your birthday, SSN, and Zip Code. Emergency Broadband Benefit Program - Federal Communications Commission A consumer may use one of several ways to resolve an AMS error on a mailed-in application. Finally, a provider must describe why its established program requires approval of an alternative verification process and it is required to explain why it proposes to use an alternative verification process instead of the National Verifier eligibility determinations. Required fields are marked *. AT&T, Cox, Mediacom, and Xfinity from Comcast all offer low-income internet for about $10 per month. Step 2: Choose Service > Upload Proofs ." Choose upload proof service at AirTalk Wireless IMPORTANT Documents must be dated within 12 months of application date. The National Verifier (NV) is Lifeline's centralized application system. Do I need cable or phone service to qualify for . How do I upload documents to national verifier? Once these have been uploaded, youre all done! Submit Proof - Q Link Support Center Step 1 Submit an Entry Step 2 Selection of Applicants Step 3 If You Are Selected Step 4 Confirm Your Qualifications Step 5 Submit Your Immigrant Visa and Alien Registration Application Step 6 Submit Supporting Documents Step 7 Interview Step 8 Prepare for the Interview Step 9 Applicant Interview Step 10 After the Interview The Bureau provided interim guidance (DA 21-1524) that to enable the orderly transition of the EBB Program to the Affordable Connectivity Program, the Bureau and USAC stopped accepting EBB Program provider participation applications and election notices on December 20, 2021. An application may result in an error that requires the consumer to submit additional documentation to the Lifeline Support Center for manual review. See the coverage map on this website for a detailed map and check if service is available in your area. To prove your household income meets the federal poverty guidelines, you will need to upload one of the following documents in the National Verifier: The prior year's state, federal, or tribal tax return. The agency says Wifi Freedom USA is an imposter site that mimics the legitimate Emergency Broadband Benefit enrollment site, GetEmergencyBroadband.org. Our network covers 99% of Americans! Whats a national verifier id? Explained by Sharing Culture If they have not created an API ID yet, the ETC Administrator within the company will be able to create an API account in NLAD. You will then receive an automated email to verify your accounts email address and activate your account. Show You Qualify - Universal Service Administrative Company This solves one of the primary problems the Lifeline program has created for needy Americans. A copy of the API Specifications is available to service providers by logging in to the One Portaland continuing to NLAD where the document can be found under the Reports and Tools section. 6.q)I\vX(fDu#8YF-toa3*p44ZOY 1 2 Quick Self-help Tools Plans & Service Activation & SIM Card Annual Recertification Device Help Bring Your Own Number Bring Your Own Phone Check Status My Q Link Account Apply for Service / Sign Up Otherwise, USAC will determine coordinates based on the map. Service providers must send the completed agreement to us along with the information below: The API ID (s) they would like to register for National Verifier API production access. Recent life activity documentation (within three months): In the majority of cases, service providers can resolve a duplicate subscriber error by obtaining consent to transfer the subscribers Lifeline program benefit and completing abenefit transferin the National Lifeline Accountability Database (NLAD). Here's what you need to apply: 1) Government Issued Photo ID or driver's license. to learn if you and your household qualify. National Verification Form - Fill Out and Sign Printable PDF Template After a consumer qualifies for the Lifeline program through the National Verifier, their service provider must enroll them in the program. Log Into Your Q Link Account Enter your email and password to login. How do I update my address in national verifier? 2023 Universal Service Administrative Company. Below are various types of TPIV errors that a consumer may receive and documentation needed to resolve the errors. The API ID(s) they would like to register for National Verifier API production access. Social Security Number or Tribal ID Number, The name of the government or Tribal agency that issued the document, An issue date within the last 12 months or a future expiration date, Your first and last name or dependents name, To show documentation of income that does not cover a full year, such as current pay stubs, the documentation must cover three months in a row within the past twelve months, Prior years state, federal or Tribal tax return, Current income statement from your employer or a paycheck stub, Veterans Administration statement of benefits, Unemployment or Workers Compensation statement of benefits, Federal or Tribal notice letter of participation in General Assistance, Divorce decree, child support award, or other official document containing income information, Government, military, state, or Tribal ID, Certificate of U.S. Providers that would like to verify household eligibility in the ACP through their own alternative eligibility verification process in addition to or instead of using the Lifeline National Verifier must submit documentation to the Bureau demonstrating how the process safeguards against waste, fraud, and abuse.