To do that,log on to your E-PASS account or call E-PASS Customer Service at 407-823-7277 or 1-800-353-7277 (Monday through Friday, 7:30 AM to 7:00 PM & Saturday 8 AM to 4:30 PM), or visit the E-PASS Service Center at 525 South Magnolia Ave Orlando, FL 32801Monday through Friday, 8 AM to 6 PM & Saturday, 9 AM to 1 PM. The FTE five-year work program (2021-2025) contains more than $7.9 billion in capital improvements, which include widening the mainline roadway, new interchanges, safety improvements, resurfacing improvements and maintenance. The hold stays in place until invoice is paid in full. It's important to position the transponder correctly so tolls can be properly read. E-PASS provides you, or your appointed business representatives, with a monthly statement by email which includes toll charge details for each registered vehicle. Failure to pay for using a toll facility in Florida is considered a moving violation and may result in a $100 or more civil penalty, court costs, and suspension of your vehicle registration if the tolls are not paid. As more drivers are opting to have a toll bill mailed to them, a third toll rate will also allow customers to see the full cost of choosing to pay via Pay By Plate upfront. For more information about Uni, see GoWithUni.com. Closed Sat/Sun. With an E-PASS Business account, your drivers wont have to stop to pay cash for tolls, and you can conveniently manage toll records with only one monthly statement. I called Sunpass and they will send me a Transponder to mount it at the front license plate.at least I can remove it from the windshield. Call our dedicated business account team if you have 10 or more vehicles at 407-690-5400, Monday through Friday, 8 AM to 5 PM - Courtesy of Florida's Turnpike Enterprise. We wanted the name to reflect the productsuniversal strengths: one toll pass, one technology that takes drivers where they want to go now, and in the future. said Laura Kelley, executive director of the Central Florida Expressway Authority. If your prepaid account lacks funds to cover toll charges, you will be issued a Pay By Plate invoice. Home | Travel Destinations | Lifestyle | Readers' Choice Awards A division of USA TODAY | Weekly Deals. Fax: (407) 690-5011 Floridas Turnpike System is operated by Floridas Turnpike Enterprise (FTE), which acts as a separate business unit of the Florida Department of Transportation (FDOT). On February 27, these passes will be accepted in Florida on Florida Turnpike Enterprise and FDOT-owned expressways. Payment Options A: SunPass is a prepaid toll program for use around Florida. The roads that are part of Floridas Turnpike System are primary routes for emergency evacuations, so it is possible tolls may be suspended in the case of a state or national emergency such as a hurricane watch or warning. I am a product manager for major software systems; I would be embarrassed to admit that this junk software was my work. E-PASS Stickers will not work after being removed from a windshield. These include Publix Super Markets, CVS Pharmacy, Walgreens, Amscot Financial, AAA South, Navarro Pharmacies and Sedano's Supermarkets.. Call the SunPass Customer Service Center at 1-888-TOLL-FLA (1-888-865-5352) to purchase and activate a SunPass transponder. Please contact 407-690-5000 for assistance with the content of this site. As a reminder, its important to maintain a positive balance in your prepaid toll account and ensure license plates are up-to-date. Although E-PASS Xtra and E-PASS Portable transponders are no longer available for purchase, they are fully supported as part of the E-PASS family of products. You will need to provide the license plate number and state plus the make, model, year, color and number of axles for each vehicle in your fleet. Reload Lanes also take cash. Not all exit and entrance ramp toll plazas are staffed, so customers should be prepared to have exact change at these interchanges, especially after 7 p.m. or on weekends. I put my money in the collection basket, but the light did not turn green. Is there anywhere to make a U-turn on Floridas Turnpike System? Starting July 1, drivers will be charged for tolls at the Pay By Plate toll rate, which is double the electronic (E-PASS) rate. Safety starts with understanding how developers collect and share your data. The same process happens to SunPass customers that choose CFX owned toll roads. Also make sure that the vehicle information, credit card information and personal information listed on your SunPass account is current and that your account has available funds. Holidays: Closed on major holidays D - BOCA RATON WALK-IN CENTER E-PASS customers pay an average of 14 cents per mile while cash customers pay an average of 16 cents per mile. Yes, it is illegal to speed through tolling points. Partial payments are not accepted. #GoWithUni, Submit a Request for Public Comment at a Board Meeting, Concept, Feasibility, & Mobility (CF&M) Studies, SR 417 to Orlando Sanford International Airport Connector, Project Development & Environment (PD&E) Studies, SR 408 Capacity Improvements Kirkman Road to Church Street, SR 408 Westbound Capacity Improvements I-4 to Goldenrod Road, SR 528 Capacity Improvements from Narcoossee Road to SR 417, County Road 532 / Osceola Polk Line Road Capacity Improvements, SR 534 from SR 417 near Boggy Creek Road to Narcoossee Road, SR 417 Corridor Capacity Improvements from International Drive to State Road 528, SR 429 Capacity Improvements from Tilden Road to SR 414, SR 538 Capacity Improvements from Ronald Reagan Pkwy to CR 580. The transaction includes a $1.50 "convenience fee," similar to what consumers pay when they use an ATM . Be sure to only enter the first 12 digits without dashes when logging into your account. See the Toll Policy below for more information. Enter ZIP Code or City. It is possible a foreign coin or other object may have jammed the equipment. By continuing on our website, you consent to our use of cookies. The rental vehicle and the vehicle from which youre transferring the E-PASS must be the same class (for example, two axles). Am I missing something? You will have access to all the benefits and customer support services offered by E-PASS. More information about E-PASS toll rates. Uni will work in a saddlebag or storage compartment. Monday through Friday 8 AM to 6 PM Central Florida Expressway Authority (CFX), which is governed by local elected officials and appointees from Brevard, Lake Orange, Osceola, and Seminole counties. The transponder number can be found on the back of the SunPass portable transponders or the front of the SunPass Mini tags. If at a Service Plaza, ask a gas station attendant or a cashier for help. Please include on the check your E-PASS account number, license plate number and state that issued your license plate. SunPass Portable transponders can be moved between cars, but the SunPass Mini Sticker transponders are permanent once installed. VISIT FLORIDA's Official Florida Welcome Centers now sell SunPass mini transponders from vending machines. Even after northern motorcyclists stow their bikes for the winter, Sunshine We come across lots of weird and wonderful Florida facts. | Contact Us. Instead, contact this office by phone or in writing. Choose the transponder type below and locate the number as shown in the highlighted area in red. In Person: Visit the E-PASS Service Center A printed statement is also available for an additional charge of $0.50 per statement. Learn more about I-4 Express Lanes here. E-PASS Service Center 525 South Magnolia Ave Orlando, FL 32801 Monday through Friday 8 AM to 6 PM Saturday 9 AM to 1 PM Please click here for detailed directions to the E-PASS Service Center Phone: (407) 823-7277 or 1-800-353-7277 Monday through Friday 7:30 AM - 7:00 PM Saturday 8:00 AM - 4:30 PM E-PASS Mailing Address P.O Box 720218 Call the E-PASS Customer Service Center at (407) 823-7277 or 1-800-353-7277, Monday through Friday, 7:30 AM - 7:00 PM and Saturday, 8:00 AM - 4:30 PM. Orlando International Airport and the Port Canaveral Cruise Terminal. Closed Sat/Sun. This includes toll roads operated by the Central Florida Expressway Authority (CFX), Tampa-Hillsborough Expressway Authority (THEA), Miami-Dade Expressway Authority (MDX), Florida Turnpike Enterprise (FTE) and the Cape Coral, Midpoint Memorial, and Sanibel Causeway bridges in Lee County. If a Pay By Plate invoice goes unpaid, the total amount due may be referred to the Florida Department of Highway Safety and Motor Vehicles (DHSMV) to place a registration hold on the vehicle license plate or revalidation sticker. FDOTs primary responsibility is to coordinate the planning and development of a safe, viable, and balanced statewide transportation system. Does not allow you to update your information. Click through the retailers below to find a location nearest you. To retrieve your 4-digit pin number, you will need to contact a customer service agent at Sunpass. 3. Yes. If you visit FL frequently and wanted to get a Sunpass you'd need the portable transponder which has suction cups but costs more money. Florida Managed Lanes can only be used by customers with an active SunPass or another Florida-accepted transponder. If you dont use the toll road, you dont pay for it. Refund requests can be made online at SunPass.com, by phone, mail or fax. Uni is a direct result of listening to our customers who want interstate toll travel to be easier and more convenient.. Log in to your E-PASS account, click Get E-PASS and follow the steps to add Uni to your account. Toll Calculator You can choose which E-PASS thats right for you and see several ways to get your E-PASS here. In the meantime if I could give it a negative 5 stars, I would. LeeWay and E-PASS are operated by two different tolling agencies. You have four convenient options to choose from: Follow the steps to sign up for E-PASS via the new E-PASS toll app. Failure to pay after 30 days means the UTC is now filed with the Clerk of Courts Office in the county where the vehicle is registered. Select a meeting to see resources, such as meeting agendas and minutes. Once you purchase your SunPass, if you want to use a credit or debit account to set up your account, you can go online or call the SunPass customer service center. Attaching the transponder in any other location may result in incorrect readings, and may lead to traffic citations. Please contact an E-PASS Business account representative for a replacement. WAYS TO PAY ENROLL IN EASY PAY Read the Central Florida Expressway Authority Toll Policy (PDF). What is the speed limit on Floridas Turnpike System? *Florida State Law (Statute 316.1001) requires payment of prescribed tolls for the usage of toll facilities. The spot should be at least 4" below the vehicle's frame and should be clean and dry. What is a Non-Revenue SunPass Mini Transponder? When using your E-ZPass, you will be charged the electronic toll rate. No. There are three options for paying tolls on CFX tolls roads: If you do not have sufficient funds available in your E-PASS account or you do not have an active, funded prepaid toll pass (E-PASS or Uni, SunPass, LeeWay, E-ZPass, Peach Pass, Quick Pass for example), the vehicles registered owner will be mailed a Pay By Plate invoice. E-PASS is also accepted in Georgia and North Carolina everywhere PeachPass and NC Quick Pass are accepted. In Person: Visit the E-PASS Service Center at 525 South Magnolia Ave Orlando, FL 32801 (Monday through Friday, 8 AM to 6 PM & Saturday, 9 AM to 1 PM) and add funds using cash, check or credit/debit card. Yes. Pay using Toll-by-plate option. Monday through Friday 7:30 a.m. 7:00 p.m. and Saturday 8:00 a.m.- 4:30 p.m. There are several reasons you may have received a notice as a SunPass account holder. Tampa Hillsborough Expressway Authority is an independent agency of the state, which provides innovative tolling transportation solutions to the Tampa Bay region. *CFX Board Meetings are held at this address, Submit a Request for Public Comment at a Board Meeting, Concept, Feasibility, & Mobility (CF&M) Studies, SR 417 to Orlando Sanford International Airport Connector, Project Development & Environment (PD&E) Studies, SR 408 Capacity Improvements Kirkman Road to Church Street, SR 408 Westbound Capacity Improvements I-4 to Goldenrod Road, SR 528 Capacity Improvements from Narcoossee Road to SR 417, County Road 532 / Osceola Polk Line Road Capacity Improvements, SR 534 from SR 417 near Boggy Creek Road to Narcoossee Road, SR 417 Corridor Capacity Improvements from International Drive to State Road 528, SR 429 Capacity Improvements from Tilden Road to SR 414, SR 538 Capacity Improvements from Ronald Reagan Pkwy to CR 580. View the Toll Rate Chart (PDF) (effective July 1, 2022). E-PASS Business accounts are for organizations with 10 or more vehicles: E-PASS accounts with less than 10 vehicles can be registered to one account also. Halfway through the sign-up process, the app informs me that I need to use a different or updated browser to continue. With Uni, you can travel seamlessly in 19 states while managing one toll account. Click here for a list of service plazas and the amenities offered at each location. Monday through Friday, 8 AM to 6 PM & Saturday, 9 AM to 1 PM. Uni, now available in black or white, is a portable transponder that works seamlessly on all toll roads in 19 states, including everywhere E-ZPass is accepted. To avoid the daily violation charge and any other additional fees, you canpurchase a transponderand open a SunPass account. Online Services The best way to pay tolls in Lee County, Florida is with a LeeWay transponder and prepaid account. Visit the drive-up customer service lanes seven days a week from 6 AM to 8 PM. Our dedicated E-PASS Business Account Representatives are available to help set up your account for 10 or more vehicles Monday through Friday, 8 AM to 5 PM, 407-690-5400 or [email protected]. The registered owner has 30 days from the date of issuance of the citation to resolve the UTC through the Central Florida Expressway Authority (CFX). I tried googling and have had no luck. CFX offers a smart alternative to costly rental car toll programs, Visitor Toll Pass which is a free temporary toll pass for rental car customers traveling roundtrip through the Orlando International Airport. E-PASS stickers will no longer work if removed from the original windshield. Uni is portable and can be transferred from vehicle to vehicle, used on motorcycles and in rental vehicles. E-PASS Smartphone App:Download at the Apple App Store or Google Play Store. The best part: An E-PASS Sticker isfree! Click here to learn more about the different ways to pay for tolls. Re: SunPass Mini Sticker Transponder. The transponder number is on the front side, just above the barcode for the SunPass Mini sticker. of managing your SunPass account, anytime, just by downloading the app and logging in using the same Account, Transponder Number, or Username and PIN established for online account management. Tips for Driving in Florida Remember - of course - to drive on the right side of the road. Pay By Plate charges the Pay By Plate toll rate, which is double the electronic, or E-PASS, rate. Failure to comply with this statute may result in the assessment of court costs, and suspension of your vehicle registration and/or drivers license. Select this link to open an account online, State Road 408 at the Hiawassee toll plaza, State Road 408 at the Pine Hills toll plaza, State Road 417 at the John Young Parkway toll plaza, State Road 417 at the Boggy Creek toll plaza, State Road 417 at the University toll plaza, State Road 417 at the Curry Ford toll plaza, State Road 429 at the Forest Lake toll plaza, State Road 429 at the Independence toll plaza, State Road 528 at the Beachline toll plaza, State Road 414 at the Coral Hills toll plaza, benefits and customer support services offered by E-PASS, Get started registering 10 or less vehicles for E-PASS, 525 South Magnolia Ave Orlando, FL 32801 (, State Road 417 John Young Parkway toll plaza, State Road 429 Forest Lake Main toll plaza, Florida Commission for the Transportation Disadvantaged, 525 South Magnolia Ave, Orlando, FL 32801, See more features of your online E-PASS account, Set up auto-replenishment on your online account, Read the Central Florida Expressway Authority Toll Policy (PDF), Central Florida Expressway Authority (CFX) expressways, Search from a list of authorized merchants at locations near you, public meetings are listed on theMeetings Calendar. Why did I receive a Florida Managed Lanes violation? It can be a hassle to stop at toll plazas and always remember correct change. SunPass customers will receive a Pay By Plate invoice if: To resolve this matter, please call a Central Florida Expressway Authority Customer Service Representative at 407-690-5200 Monday through Friday, 7:30 AM to 7:00 PM and Saturday 8:00 AM to 4:30 PM or pay your invoice online. Yes. Phone: Call E-PASS Customer Service Yes. Officials suggest writing the number down and keeping it. Yes. Floridas Turnpike has strategically placed electronic dynamic message signs (DMS) in locations where you may more likely to experience traffic or incidents. If you have a Uni, move it to the new vehicle once the vehicle information has been updated. The E-PASS transponder is not mounted properly and our system could not read it, The E-PASS transponder and vehicles license plate does not match an existing E-PASS account, The E-PASS account is not in good standing at the time of the trip (i.e., expired credit card, delinquent balance), The E-PASS transponder is not mounted properly, The SunPass transponder is not mounted properly and our system could not read it, The SunPass transponder and vehicles license plate does not match an existing SunPass account, The SunPass account is not in good standing at the time of the trip (i.e., expired credit card, delinquent balance). You can set up an online account using a smartphone, tablet or desktop computer. But if you miss paying tolls, a camera records the vehicles license plate and CFX issues an invoice to the rental car company. SunPass.com has no responsibility for any external web site information, content, presentation or accuracy. Auto-Replenish: Set up auto-replenishment on your online account with a debit or credit card. Click here to learn more about Electronic Toll Collection. E-PASS Stickers CANNOT be moved from vehicle to vehicle. Will I receive a violation? Certified Visitor Information Centers North Central Florida, Certified Visitor Information Centers Northeast Florida, Certified Visitor Information Centers Central West Florida, Certified Visitor Information Centers Central Florida, Certified Visitor Information Centers Central East Florida, Certified Visitor Information Centers Southwest Florida, Certified Visitor Information Centers Southeast Florida, Florida Travel and Vacation Guides - United States, Exchange Rates, Conversions, And Processes, Ideas for Trips Along Florida's Backroads. The states emergency operations center and county governments will make any necessary decisions to move the population quickly and safely. Uni, initially launched as E-PASS Xtra, offers all the same benefits and features with newer, future-ready toll technologies. Can I get a speeding ticket for driving too fast through a tolling point? Register Online if you seek to register less than 10 vehicles Reload Lane: Add funds using cash, credit or debit by driving through aReload Lane at the State Road 408 Conway toll plaza, State Road 417 John Young Parkway toll plaza and State Road 429 Forest Lake Main toll plaza. Box 613069 Toll customers, through the fuel they consume, also pay their share of local, state and federal taxes to fund non-toll roads that are open to all. Submit a Request for Public Comment at a Board Meeting, Concept, Feasibility, & Mobility (CF&M) Studies, SR 417 to Orlando Sanford International Airport Connector, Project Development & Environment (PD&E) Studies, SR 408 Capacity Improvements Kirkman Road to Church Street, SR 408 Westbound Capacity Improvements I-4 to Goldenrod Road, SR 528 Capacity Improvements from Narcoossee Road to SR 417, County Road 532 / Osceola Polk Line Road Capacity Improvements, SR 534 from SR 417 near Boggy Creek Road to Narcoossee Road, SR 417 Corridor Capacity Improvements from International Drive to State Road 528, SR 429 Capacity Improvements from Tilden Road to SR 414, SR 538 Capacity Improvements from Ronald Reagan Pkwy to CR 580. Click here to learn more about the different ways to pay for tolls. A SunPass transponder can be purchased at almost 5,000 locations throughout the state of Florida, including Publix, CVS Pharmacy, AAA Auto Club, Walgreens, and Amscot check-cashing stores. For more information regarding where to buy SunPass transponders, visit www.sunpass.com. The transponder should be installed inside your car, on the center of your windshield, behind the rearview mirror. Log onto your E-PASS account, call E-PASS Customer Service at 407-823-7277 or 1-800-353-7277, Monday through Friday 7:30 a.m. 7:00 p.m. and Saturday 8:00 a.m. 4:30 p.m., via the E-PASS App, available for download on the App StoreorGoogle Play Storeor visit the E-PASS Service Center at 525 South Magnolia Ave Orlando, FL 32801(Monday through Friday, 8 AM to 6 PM & Saturday, 9 AM to 1 PM) to update your account with the rental vehicles information. With tax, the total amount will be slightly more. Hereafter, the UTC must be resolved through the Clerks Office. For each vehicle, an E-PASS Business account holder can choose which E-PASS transponder best suits their travel needs see which E-PASS is right for your business vehicles in the product comparison above. Click here to learn more about how to pay your toll violation. Is the Transponder Number Too Long? View the installation guides here(PDF). External web sites may have privacy and security policies that differ from those at SunPass.com. Email:[email protected] Set up a SunPass account and start saving today! I received a toll violation notice, but I have a SunPass account. There are three ways to set up an E-PASS Business account: A Uni transponder can be used on a motorcycle. What is the transponder number and how do I locate it? However, if you need immediate assistance, you can do any of the following: The speed limit for all vehicles traveling on Floridas Turnpike System is typically 70 mph, except in construction zones or in other areas where reduced speed limits may be posted. If a Road Ranger is not available, a Specialty Towing and Roadside Repair (STARR) service vehicle can be dispatched, and charges would apply. . Choose your Uni: The new Uni in black, designed to blend into your windshield, or the original in white. Save. While the E-PASS Portable will continue to work in Florida, Georgia and North Carolina, E-PASS Portable is no longer available for purchase. E-PASS customers are responsible for ensuring their license plate(s) are up to date and there are sufficient funds on their prepaid account to cover the cost of tolls, regardless of which tolling agency operates the toll road. They can be purchased using cash or a credit card and then activated, mounted and ready for use in a matter of minutes.