A Members-Only - Vida Vacations Is this your company? We told the seller that we like city locations better but that they are hard to exchange to and quite expensive when booking suites with expedia or other online sites. ; Desarrollo Marina Vallarta S.A. Please address why you allow such deceptive sales practices and then blame the unsuspecting consumer for believing what they were told by sales reps representing Vida Vacations. We bought for the wrong reasons because we were lied to. The sellers also told us that we could easily rent the t.s. But to challenge their deceptive sales practice WITH PROOF they just babble about how you need to learn to enjoy a product they had to lie to get you to buy. We have also done research on the 299 dollar weeks and they cannot be used for hotels that don't offer timeshare system and the W hotel does not offer timeshare. I was given a Reservation # 5258389 confirming rentals of 5 Units at the Grand Luxxe Residence Club for dates 07/03 thru 07/10/22. Estella from Grand Incentives who seems to be accommodating and helpful, may be stuck in the middle of Vidanta's scam. I believe under the circumstances of a prior class action lawsuit and admission of misrepresentation during sales, any espnable judge or jury would find the demand for transfer fee unjust. VidaOwners.com They have satisfactorily solved our customer concerns and all of our issues are now resolved. Our Destinations Vidanta Destinations You talk about your commitment. We don't dispute that your contract covers what you state. These comments reach a relatively small number of people, if your are a victim of this scam please spread the word to help others avoid the Vida Cirque-us.We will be expanding the range of our message please join us in bringing awareness to this absurd business practice. Vida Vacations | Complaints | Better Business Bureau Profile Beware of Vacation Class S.A. de C.V. (advertising The Bliss Resorts, Bliss Vacation Club, Grand Mayan, Vida Vacations, VidaSales and more). @vidavacations.com, @vidanta.com, @grupovidanta.com, @vidantacruises.com, @vidantagolf.com and @vidapayments.com If you require further information, please contact us on any of the toll-free numbers listed below. We have now gone on Ebay and other resale websites and see that the prices quoted us and given to us on a print out are not true. The sellers also told us that cirq do soleil will be giving entertainment next year. Vida Vacations, Vidanta Resorts, Destinos Unlimited Vida Vacations, Vidanta Resorts, Destinos Unlimited Nationwide USA Phone: 1800-292-9446 Web: vidanta.com/ Category: Resorts Vida Vacations, Vidanta Resorts, Destinos Unlimited rip off Cleveland Ohio Resorts: Vida Vacations, Vidanta Resorts, Destinos Unlimited Cleveland, Ohio We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Vida Vacations. It is viewed as creative selling, although those who are on the receiving end of the scheme dont see it that way. I was under the impression that contract # ******* had been reinstated, per your 8/25/2020 response here via the BBB communication exchange. Vida Vacations Accounting is standing by to help you with all billing inquiries. And Vidas position Ms. Rose is that was a mistake on her part? Vida vacation offer to buy our shell vacation time share and made a good offer that we could not refused making nice payments by month. Previous review. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. We have now gone onto Ebay and other resale websites and see that the prices that have been quoted to us and given to us on a print out are not true. Saturdays: I was told me that through one of We purchased in October of 2017 and used our membership in March of 2018. The free breakfast buffet and one-hour sales presentation turned into far more than that. After much consideration we are asking for a nullification of contract and if this does not occur we will go into default before we make the first payment. My wife is retired now and may be forced to go back to work since we were led to believe that this would only cost us under 7, ooo dollars. Hopefully, this helps someone save their money. Not only is this included twice within the body of the contract, but it is also included in the summary outline which you initialed more than once. And the contract states that Limitless Vacations does not assume any promises made by their sales people. Don't give up on communicating to others what this people is really doing, we cannot let them to keep robbing people. Please don't get sucked in like we did. You will never receive an actual deed as you would in the US. After a short time salesman came back and said congratulations, they accepted your offer, Vida Vacations is the exclusive selling agent of private club memberships that allow access to a collection of the finest resorts, spas, and golf courses in the world, including the exclusive Vidanta destination resorts: Grand Luxxe, The Grand Bliss, The Grand Mayan, The Bliss,. We don't want to donate and take the chance that Make a Wish Foundation doesn't know anything about the program, and we do not receive the $5000 as was stated to me once all 10 certificates have been auctioned off. That is not how it was explained at all. The plaintiffs in the class action lawsuit filed against Vida entities and Vida's then-CEO further allege that Vida Longevity Fund offered and sold securities to investors through the use of . The customer service who is attending us says that we cannot cancel since consumer law says that there are no cancelation after 5 days. Upon checking in at the resort, my wife and I were approached to attend their t.s. You can find better hotel deals searching online on your own. The sales people at Vida Vacations have a masters degree in lying and will stop at nothing to get your money. RUN!!! I was looking for some information about this resort and all their scam tactics, and i've found these articles that have a lot of info Thus we contend the contract you mention is invalid. Allentown City Council took measures last week to address residents' complaints about what's been called an "abuse of power" of the city's parking authority. Please join me in challenging Vida Vacations in court over 1) A full refund not provided and 2) Unjust contract transfer fees. How do I know I can trust these reviews about Vida Vacations? I was given a certificate # and now that the time is drawing soon, I made many telephone calls and sent several emails with absolutelty no response. Elvira. My experience with Vidanta Nuevo Vallarta is pretty much the same as the others. We were suprised when after we bought they brought us contracts in English only and not spanish since my husband does not really speak english and for the fact that we did the whole presentation in spanish, even the contract verification in the end was in spanish. Vida Vacations is a members-only bespoke destination club offering a dedicated approach to high-end travel. If you can accept the high price the experiences at this locations are top quality. Lower class (Mayan Palace, The Bliss, etc) cannot participate in the things the Upper Class (Grand Mayan, Grand Bliss, Lux, etc) can do - but they are very sneaky when selling this to you. The park was supposed to be opened this month and did not happen. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. The manager then said that he would not bring me anything that was not real or true, that Grand Mayan Nuevo Vallarta is a reputable company that would be held responsible! They will draw rectangles, acronyms, lines, a dollar sign and cross it out, etc. We are left in the dark on how to donate and make sure that we get financial credit for the certificates we are donating. I was told that they would cancel the new contract "only if I removed any and all negative reviews of the resort" but that I had to honor the old contract. The company offers real estate interests in 15 resorts in Mexico. Whenever, I call, a voice came to say 'hold on' and phone went dead. We already had a program at Palladium and were still paying on it. We accepted since they said it would only take 90 minutes. The hotel isnt even that nice and everything they say in the meeting is misleading. PLEASE REFUND OR NEED THE BOOKINGS FOR O7/03/22 THRU 07/10/22, Using high pressure tactics on elderly people to buy membership. Discover the Vida Vacations Difference Stamped and signed. Being born in Mexico, I still have family and whenever we make a trade to Mexico, we always make time to see them or they come and stay with us. I was able to get approximately half my money back in 2011 for a downgraded contract with an offer of downgrading my contract to a one week suite, but I am still in the hole for $7600 and unable to sell my contract to anyone else due to the assignment clause number 6. We went to presentation on 4/27/16 for the timeshare resort in Nueve Vallarta. Your commitment clearly is to support the duplicitous sales practices of your sales teams. So for clarity, I asked the sales person, Darryl **, what locations were available at that price. Which means you'll pay 80% of the asking price. You seethis company preys on people like us who have a very hard time saying no to the sales lady who went on and on about her 2 boys with no dad. adili at me dot com if you want to join. Deb & Sara. http://www.timesharescam.com/blog/46-timeshare-cancellation-or-donation-should-not-cost-you-anything-upfront/ Otherwise known as Grupo Vidanta, the company launched a luxury vacationing club called Vida Vacations in 2010. Too bad? Global golf connections is who they recommended. Nov. 25, 2022 we arrived at the PV Mexico airport and were invited to view a property at Vidanta Puerto /Nuevo Vallarta which we were told would last about :60, and in doing so we were offered Vallarta Adventures passes at minimal cost, $ 7400 pesos. Vida Vacations Notification Center I was skeptical and asked how we could be sure that these figures were correct and not just typed up and printed out. When we were sold this Ambassador package, we did the math and thought to ourselves that there was no way we could lose but this is farthest from the truth! We went back to our resort and searched the reviews, and as we thought, this is not a reputable company. We told the seller that we like city locations better but that they are hard to exchange to and quite expensive when booking suites with expedia or other online sites. Interesting Scam email on Vidanta Resort Fees weeks for 2, 600 dollars per week and that they are not a hotel or timeshare and had companies to assist us. After about seven hours traveling we were met at the airport in Cancun by some saleswoman misrepresenting her intention. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. This class action brings suit under the Texas Securities Act (TSA) against a number of parties related to the Vida Longevity Fund, LP, established in 2010. Being born in Mexico, I still have family and whenever we make a trade to mexico, we always make time to see them or they come and stay with us. We received an email stating the exchange companies and small luxurey hotel was not listed on it. We were put in the Grand Mayan for this "one time only" first use. Vida Vacations is hiring Full-Time Sales Professionals to work in Los Cabos, Puerto Peasco, Mazatln, Nuevo Vallarta, Puerto Vallarta, Acapulco and Cancn . 1 comments. We sent a letter to Cirque du Soleil informing them that The Mayan is abusing public trust and confidence by employing such tactics and are waiting for a response. It's so shameful. 7 weeks- 2 red, 2 holiday 4 international weeks When I questioned this I was told I was wrong by Another person, manager. Vidanta is who signed me up for the Ambassador Program and now that I have questions, they can't help me!!!? If its in your contract that you shouldn't purchase for rental income then why is it trained to your sales teams to sell it that way? Unfortunately the saga with Vida vacation goes on another day.We are trying to resolve this offline but Vida insists that they are within there legal rights to support a process that trains sales reps to present benefits such as rental, resale and now there latest scam is presenting their Private Residence Club as deeded property, another lie. International Association of Better Business Bureaus, Grupo Mayan Desarrollo Marina Vallarta, SA.DE C.V. Vida Longevity Fund Omissions in Offering Materials Class Action VIDANTA Timeshare - COMPLAINTS and Reviews We bring you unrivaled experiences in luxury vacationing, groundbreaking entertainment, and bespoke relaxation, all designed to meet Then I presented a copy of my offer stamped approved. Clause 1 of recitals explains this clearly. Well to my dismay, I was scammed out of $7, 000 in that very meeting. They used the same tactic with us, since I speak English the sales representative tried to use me to verify his statements but it was very tough to concentrate on our 2nd old daughter who needed to be taken care of and also to read a contract in English meanwhile be holding a verbal conversation in Spanish. Welcome to personalized travel perfected. We must do whatever it's in our hands to put finish to those thieves! 29 Staples St Gained: Breakfast, tour of property, water view from best balcony, discount on resort fee (keep receipt.). On Wednesday, the city voted . Want to know more or reserve your stay? this was not what the sellers told us. I don't think so, with the level of collusion they employ they deceive masses of unsuspecting consumers, its an unfair advantage .Especially when they incorporate partnerships with Cirque du Soleil, Jack Nicklaus, Greg Norman ect. Our Customer Care Center is always happy to answer any questions you might have or help you book your next vacation. PLEASE REFUND OR NEED THE BOOKINGS FOR O7/03/22 THRU 07/10/22. Salesman assisted with making sure I had everything discussed. We signed a new finance contract and paid a new down payment. My wife and I traded our Club Intrawest timeshare for a reservation in the Grand Mayan Nuevo Vallarta in early December 2013. You may trade-in the RTU contract to purchase a deeded property, which means you need to spend a lot more money, the RTU equity that you would use to buy a condo cannot exceed 20% of the purchase price. Its location on this page may change next time you visit. My two distrs and I attended a sales meeting (I am 80 yrs old and my sistrs are 74 and 78. on 12/4/21. That's a head scratcher. this has become a nightmare and what worse timing than it being Christmas, New years holiday. We have been informed about your comment. The NORMA OFICIAL MEXICANA also states that contracts must be in spanish. The Customer Care Center is now open Monday to Friday 9 a.m. to 8 p.m. and Saturday 9 a.m. - 3 p.m. CST. I have been in conversations with Vida, off and on, since January 2019 regarding this matter. Six of us attended a timeshare meeting at Vidanta Nuevo Vallarta. Be careful of Vida vacation Club in Mexico. So if you vacation to Vidanta, enjoy the experiencebut refuse ANY and all attempts to hook you. I need help in receiving a full refund of my wired $7,755.00 USD for cancellation of false reservation at the GRAND LUXXE RESIDENCE CLUB NUEVO VALLARTA for date 07/03/22 thru 07/10/22. We will never go to a timeshare presentation again in mexico which is a shame since my husband is mexican and we did not want to own in mexico. We found out from Mexican family members during Christmas that it is also ILLEGAL IN MEXICO to not have spanish language contracts especially for mexicans on national territory as the law clearly says. Who knows if that is true either? This entire contract was achieved via lies and deception. I made the mistake of believing what my vida sales rep told me. The resort employees (maids, restaurant workers, etc) are wonderful and go out of their way to help. That was a big mistruth! Vidanta Resorts, also known as Grupo Vidanta, is possibly the leading resort developer in Latin America. (Kudos to the sales staff. This review was chosen algorithmically as the most valued customer feedback. I also had a horrible experience with them. We have made numerous attempts to contact them over the phone and via e-mail and have either been totally ignored or been told the "responsible person" would get back to us in a few days. And I actually have parents and friends with timeshares that ARE good and helpful so Im not a total timeshare hater. Vida Vacations Review: timeshare fraud - ComplaintsBoard.com The agencies will only rent the weeks AND THEY WILL NOT BUY THEM BACK FROM US which the sales representatives described. The cruise credits theyll incentivize you with are free but you have to pay a $1500 certificate redemption fee which is so sleazy and misleading. We have been unsuccessful in reaching a solution that is reasonable for both parties. But it is a shame that the Mayan drops names such as Cirque, Nicklaus Golf, Greg Norman ect to lead unsuspecting consumers into believing that their credibility is unquestionable, then they allow sales reps to deceive unsuspecting consumers and by the time you figure it out like meit's too late. Vida Vacations is a timeshare company that was founded in Nuevo Vallarta, Mexico in 2010. So think about it. I need help in receiving a full refund of my wired $7,755.00 USD for cancellation of false reservation at the GRAND LUXXE RESIDENCE CLUB NUEVO VALLARTA for date 07/03/22 thru 07/10/22. No place in the contract does it say there are limits on where/when those weeks will be. We are committed to exposing them and bringing them. Now it would cost almost 400 dollars to liquidate it. Ms. ******* ****** is correct that the Customer Service Call Centre has no information on the monies she is referring to. The part aggravating, part comical aspect of all this is that the property was most impressive (though not exactly cheap; we wondered how the families with small children did cost-wise). weeks for 2, 600 dollars per week and that they are not a hotel or timeshare and had companies to assist us. The class action lawsuit filed in California against the company back in March 2008 accusing El Grupo Mayan Palace of bilking U.S. citizens of "hundreds of millions of dollars" in Mayan Resorts timeshares, using "high-pressure fraudulent sales tactics that are comparable to the worst tactics ever employed by used car salesmen in a Hollywood movie." Vida Vacations sells "right-to-use" (RTU), unless you actually purchase a condo outright. Ripoff Report | Vida Vacations complaints, reviews, scams, lawsuits and We feel that we were frauded for their gain. vidavacations.com, vidanta.com, grupovidanta.com, and vidapayments.com Please forward any information that you receive from suspected scammers to [email protected] or call us at Your satisfaction is our priority, and we want nothing to come between you and your next great vacation. It is still right to use, you "own nothing", it's still a lease agreement. Yes their resorts are absolutely beautiful. We feel totally scammed now! We DEMAND ALL OF OUR MONEY BACK otherwise we will be very vocal about your lies on ALL PLATFORMS!!! That is when the presentation began to focus on our Club intrawest timeshare. If it was deeded you would have visited a Public Notary, and sign "the book" which is law in Mexico with all deeded property. I also asked for a copy for our records. Nowhere in the paperwork does it tell you how to donate certificates to charities nor is there any contact information for questions. They said no they could not do that. We are looking for high-energy, sales driven professionals who connect quickly with others and are willing to re-locate. You are welcome to leave any printed materials at the check-in desk at the location, during my state. I bedroom instead of 2 bedroom deluxe at Celebrate Club All addendums as previous contract. After a short period of time trying to dissuade us. My mother and I traveled to Mexico to celebrate my graduation from college. P. Vida Vacations will claim anything just to not let you go, though now there are many websites and forums where you can inform yourself and avoid getting scammed. It never really crossed my mind they were not tell me the truth about the two main reasons I was buying (rental income and reselling my Shell Vacation program). View customer complaints of Vida Vacations, BBB helps resolve disputes with the services or products a business provides. VIDA Vacation SCAMS - Facebook If the contract is not registered with the consumer agency then by law we don't own anything after 10 years. They rely on the contract when we complain about the bogus rental/resale scam, they say you shouldn't have bought for rental/resale even though they put us on the phone with a brokerastonishing. In direct reference to the above post, at this moment Grand Mayan Nuevo Vallarta customer service has addressed our issues in a most professional manner. The seller also wrote the rental rates on the sheets of paper that I took with me. Monday Friday: 8 AM 8 PM CST | Saturdays: 9 AM - 3 PM CSTSundays: 9 AM - 3 PM CST. Vida Vacations in Cahoots with Rental Brokers I am so disappointed in the whole experience. If you bought and none of what I mention were factors you have a great product. Bravo! We value your privacy. Concierge service: I have sat through sales pitches on timeshares, travel clubs and the like my share of times; but this one was over the top. Dear Reviewer63299, I just got off the phone with Nick Steele who refuses to assist in any way. to find out its value. We bring you unrivaled experiences in luxury vacationing, groundbreaking entertainment, and bespoke relaxation, all designed to meet your specifications. Ms. Gines, You do not have the option of upscaling. I can attest that what we experienced was pretty much the same of the many previous reviews posted, except we did not buy, fortunately. The welcome package for the Ambassador program does not mention CHARITIES. Guests In an attempt to get out of there we agreed to $3250.00 down with many other "free" perks. There's no question they know their sales teams say whatever they have to to make the sale (they actually think they're creative and legitimate) and they(Ownership/Management) some how justify supporting this. http://www.timesharescam.com/blog/51-mayan-palace-timeshare-scam/. The scam is they discounted the price and gave us rental credit, giving the false impression that there is a huge demand for rental weeks (this really helped convince us) then they gave equity credit for the Palladium, there were some other credits which we can't remember but in the end we paid $13, 500. It's legal name is Comercializadora y Servicio de Turismo S.A. de C.C. It may or may not occur that the timeshare weeks are rented since the agencies do not buy them back from us in the beginning of the year as the sales representatives said.