Your article suggests more of this in the coming months. At that time it was only open reduced hours in the evening. His prior experience also includes time as a financial analyst (Comcast) and business system analyst (Nike). We discussed how Hotel loyalties were being eroded pre pandemic, and the main benefits people stated were the room upgrade late early check out and in, and the Exec Lounges! Period. The Sheraton New York Times Square Hotel Club Lounge is open 24/7. Please view our advertising policy page for more information. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. To participate on our forum, please sign in. However, to make the most out of your Hilton Diamond status, youll not only want to maximize the number of points you earn, but youll also want to use them since youll be eligible for space-available upgrades and the fifth-night free benefit. Hilton Worldwide Inc. announced that it would close its executive lounges at airports around the world, including New Yorks JFK International Airport and San Francisco International Airport. Now that the virus is given as an excuse for anything and everything, Im not surprised to read this. I've had decent success with them in Asia, less so in the US. There is a really nice M Club lounge at this hotel where you can grab a soft drink, water, or light snack, whenever you want. It will reopen its Miami (MIA) Flagship Lounge on Sept. 28, followed by the airline's three other outposts Chicago (ORD), Dallas-Fort Worth (DFW) and Los Angeles (LAX) later throughout fall 2021. And now just the credit - against $18 for the continental breakfast. My opinion is no, I think now that bars and restaurants have reopened in the UK and Europe the lounges should reopen as well. The two main ways to obtain Hilton Diamond status are by staying at least 42 nights at a Hilton property in a year or by getting the Hilton Honors American Express Aspire Card which comes with Diamond status. Shifting the goalposts doesn't help your cause any, DCS, though everyone knows it's your modus operandi. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. Your guide to hotel club lounge access - Executive Traveller News Forums. I think the problem could be rectified if there was a higher level of status that you actually had to earn. They seem to be aligning their thinking more and more with that of Marriott. On a recent stay at a Hampton by Hilton, they told me Hilton corporate had instructed them to stop offering room upgrades to Diamond members and instead they wanted a 20 supplement to upgrade. Didnt bother with plates, just went serving dish to mouth!! The food on offer in this lounge is also very good. At the Conrad Punta de Mita, it includes a breakfast dish off their menu and nonalcoholic beverages. Now, Hyatt is my go to and Hilton has been my secondary. In short, it's about money. Due to a loss of of employment during the pandemic I stopped traveling. In the evening, you get crackers, cheeses, salad, and also had a couple of hot items like eggplant lasagna and a veal pasta that should fill you up. I got two, yes two drinks vouchers as a Diamond member which is what I got during the Covid shutdown which I appreciated as the lounge was closed. Will Americans New York To Doha Route Survive? Reminds me of Marriotts Gaylord brand. This website contains information that is confidential and proprietary to Hilton. You'll earn 15 elite night credits each calendar year, and receive automatic Gold elite status. I have also experience denial of free space available room upgrades for Diamond members. After an eventful day of sightseeing, retreat to your thoughtfully appointed, spacious hotel accommodations, some of which feature stunning views of Broadway. When were travelling for leisure, we usually have our dinner in the Lounge. js = d.createElement(s); The only real benefit you get is a potential room upgrade to a higher floor generally which is not really an upgrade and a food and beverage credit that doesnt cover any actual food. With its walks and playgrounds and the zoo, Central Park is just a short walk away. Complimentary Upgrades For Your Vacation, Plus Travel Auctions, News, Tips & Reviews Of Luxury Hotels, Copyright 2014 - 2023 Luxury Travel Diary Limited. Its a place to unwind after a meeting, or just a different place to work, or a place to plan the next day with colleagues. The lounge here is called Club InterContinental and is excellent. along with some alcohol; beer, and wine. Hilton Executive Lounges: What to Know - NerdWallet The Hilton London Tower Bridge executive lounge had recently re-opened when I stayed there mid-November 2021. Piles of fruit, a massive variety of cereals, muffins, bread, yogurts, and an array of hot food; eggs, potatoes, sausage, bacon, etc. Tampa Hilton Downtown has one and it's open. A region open to international trade. NOW LIVE: Marriott Homes & Villas 40,000 Bonus Points Per Stay May 1 September 9, 2023 (Book May 1 3), French Air Traffic Controller Strike May 1, 2023, Japan Ends Covid Border Control Measures On April 29, 2023, Airfare of the Day -Business Class- TURKISH AIRLINES Houston to Venice from $2,447. Marriott only manages a plurality of its hotels; mostly high-end brands internationally as well as most Ritz-Carlton and Edition properties. In Asia Pacific, members of ALL from Platinum status (and registered guests staying in the same room) enjoy complimentary breakfast throughout the week in hotels and resorts, subject to hotel's lounge or restaurant conditions and hours of operation at time of stay. However, I have a hard time believing that logic for Signia by Hilton properties. In each case these are named lounges that genuinely do offer service above-and-beyond what youd usually find at Hilton family properties, so while I dont love that concept, I kind of get it.Sakura Club at the Conrad Washington DC. The Grand Hyatt New York closed during the Covid pandemic and re-opened as the Hyatt Grand Central. I suppose anything is possible, but I have a hard time believing this for a brand thats ultimately operating large conference hotels. 100% . Recently, the duty manager at a Hilton told me they'd chosen to simply reduce room prices rather than offer ANY of the usual Diamond member benefits. In fact, this looks to be the best hotel club lounge at JFK airport. I wish my primary travel destination had a Hyatt! List of hotels with an Executive Lounge - Accor The Hilton Da Nang's executive lounge is located on the 27th floor, and open from 6.30 a.m to 8 p.m daily. (function (d, s, n) { Which are the best luxury hotels in New York with executive club lounges? "Large ballrooms and pre-function areas will feature smart design paired with the newest technologies to elevate todays meetings," the company said in a release announcing the brand. It also has a fun location on the second floor with ever-changing views of iconic Central Park and lively 59th Street. Almost every property Ive been to has closed their lounge. -- Gold Passport changed name and made it tough to qualify for the program's top elite status -- Globalist -- that is the only that is that is worth anything, which, thus, made it an expensive "boutique" and niche program and anathema to the idea that joining a loyalty program would allow one to travel luxuriously on the cheap. The standard in Europe has always been higher and no comparison can be drawn between Europe and the US in terms of lounges! There are numerous Hilton hotels with executive lounges worldwide. Due to a loss of of employment during the pandemic I stopped traveling. More Date of stay: November 2015 See all 1,288 reviews Nearby Hotels Breakfast included Keep it up and they will end up with hotels off of guests who "have to stay there" rather than guests who "want to stay there." Pre-qualified offers are not binding. The hotel owners are their paying customer. This doesnt only affect Hilton, but hotels belonging to other chains as well. Expect two or three hot options, including vegetarian and a cold buffet (cold cuts, cheeses, and so forth). It remains open throughout the day for snacks, water, and sodas. Hilton Executive Lounge - FlyerTalk Forums The spread includes fresh whole fruits, yogurt, cereals with a selection of toppings, assorted pastries, hard-boiled eggs, juice, and coffee. I have a Platinum Accor level, and the one benefit i always look for and enjoy, is the privacy of the Lounges. Stay at hotels with an Executive Lounge, 2. Accessible to select guests only, most Hilton Executive Lounges offer breakfast in the morning, and tea-coffee service with light snacks through the day. The Clermont-Auvergne-Rhne-Alpes Centre brings together the units located in the Auvergne region, from Bourbonnais to Aurillac via Clermont-Ferrand, with 14 research units and 14 experimental facilities, representing 840 staff (permanent and contractual staff). For example, on Friday evenings, guests of the club lounge can indulge in exclusive tastings from the wine cellar, focusing on local and regional wines, or sip on a select distinct spirit accompanied by exquisite hors doeuvres alongside picturesque views of Central Park. What a joke. Review: Hilton Da Nang - The MileLion With Marriott it's super annoying that I get less benefits at the more expensive hotels. It's not just about what's happening to this benefit -- it's about what's happening to all elite status benefits. Located on the 21st floor, this Club Lounge is spacious inside, and the outdoor terrace also has plenty of comfy seating. I laughed when the Ritz-Carlton Sarasota tried claiming $6 J.P. Chenet sparkling wine was acceptable for a club lounge. We have reviewed just why we think the Four Seasons in New York are the best. This means the offering is enormous. Like Marriott, cheapen the brand, why stay there when a budget hotel will suffice your needs A hospitality company whose loyalty program includes 20 brands and over 1,000 properties in 68 countries in all Hyatt Gold Passport did not transform into in "boutique" program. The same is true for Hilton Executive Lounges. For more information, please see our Hilton Honors Bonus Points & Rate Promo Update May 2023. Zero elite status benefits. My next trip in a few weeks, I believe the lounge has reopened but if it hasnt, no fuss, there is always somewhere else in the hotel where I can work and see clients. Breakfast is noteworthy here, served in a room that standard guests and Club lounge guests can access via two separate entrances. Staying at a hotel with an Executive Lounge is a great way to get more value from your Hilton Diamond status through complimentary food and drinks. Hilton sure is heading in the wrong direction lately when it comes to elite benefits and guest experience. Why any brand would agree to $450 for their top status is beyond me and must tick off those that earn it by staying. This is but another. For now, it remains open and offers good rates and a central location but no club lounge. A "new direction"? Travel news, tips & reviews of luxury hotels to help plan your vacation. Hilton sold $1billion points to AmEx during pandemics. That's it. The writing has been on the wall for a long time w/this company - give away your top tier status for (net) free with a CC, and eventually you have to cut benefits to compensate for that. There are just too many people with elite status in the USA. Cookie Notice They aquired Raffles ( terrific service going there with my Accor level!!! fjs.parentNode.insertBefore(js, fjs); Also, hotels count that you continue sitting at the bar, ordering drinks and food (revenue opportunity for the hotel). To see our latest subscription offers for Business Traveller editions worldwide, click on the Subscribe & Save link below, This topic has 15 replies, 15 voices, and was last updated. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. A receptionist informed me today that the lounge is permanently shut and is now a meeting room. If you do not have an account, please register. Hi Hilton, is the executive lounge open? Here are our picks for the. There are more and more inconsistencies between properties of the same brand in the group. Hilton has been my brand of choice, but as the article points out they have started to change the way they reward their loyal customers. If you are staying at a Hilton hotel or resort, Hilton Executive Lounge is a great place for all of these. But unless theyre going to serve real champagne and offer quality food, charging for club lounge access is absurd. However, this does not influence our evaluations. Hyatt & Marriott would be smart to not follow along and make the same mistake. DUPLICATION OUTSIDE OF LUXURYTRAVELDIARY.COM IS EXPRESSLY FORBIDDEN. The elite benefits offered at hotels in the USA, to put it mildly, are a huge disappointment. And yet they had the balls to charge guests $150 per day for club lounge access. However, the fallout from covid and now the conflict, I accept some hotels can not afford the levels of benefit, previously given to their loyal customers. Executive lounge access. I just stayed a week ago at a Hilton hotel in Japan that had its lounge closed. Because they dont have a Four Seasons loyalty program, you will never be able to book a free stay at Four Seasons hotels by racking up and redeeming points, or by collecting points on your credit card and spending them on a Four Seasons hotel stay. Even in leisure markets where hotel occupancy rates are higher in 2021 than 2019, we still see club lounges closed. The Hilton Americas Rooftop Executive Lounge is open daily from 6am to 10pm. By clicking Log In, you confirm that Hilton has granted you access to this website. Not that there are not credit cards with elite status benefit. The Best Hilton Diamond Status Benefits - NerdWallet The hotel owners are their paying customer. The Hilton Executive Lounge is open seven days a week and has the usual daily continental breakfast, hors-doeuvres in the evenings, and coffee and teas plus snacks and soft drinks throughout the day. There are 702 rooms, including 33 suites at this hotel, and the interior look is elegant and classy. covers news and travel for TPG. Book via our luxury travel concierge for free additional perks at both Ritz-Carlton hotels in New York. Its your very own penthouse above the city. Is this "new direction" a bad thing? Keep in mind you're not Hilton's customer. Do not sell or share my personal information. Hiltons loyalty program, Hilton Honors, has four tiers Member, Silver, Gold, and Diamond. Glad I help decide were the 300+ people stay for 110 days of the year. The Lounge offers continental breakfast. But with business travel so limited, many hotel owners aren't filling space and thus losing money vs corporate. Receive a 7% discount off standard rates for reservations of standard guest rooms at hotels that participate in the Marriott Bonvoy program when you book directly. -- Belly-up or not SPG is no more. Improve earnings, maximize rewards and track progress toward dream trips. I no longer feel bound to choose Hilton based on status. I presume dam meant the Hilton Kensington on Holland Park Avenue. It is also worth noting that this lounge closes on weekends. Unfortunately the pandemic seems to have changed that, and Hilton is now headed in a new direction. Our partners cannot pay us to guarantee favorable reviews of their products or services. Reminds me of Marriotts Gaylord brand. The only value it had last weekend at a Hilton was as $10 voucher for food. Big convention and trade show hotels. You wore a mask when standing up and moving, and around the hotel. No use crying over spilled milk. A free shuttle service departs every 30 minutes to destinations, including JFK International Airport and Federal Circle station. However, in some cases, you can also get complimentary access to executive lounges at Hilton hotels and resorts. Ok my months and months out of the year in a hilton hotel now matter even less? So Ive earned Hilton Diamond and had it for years because I stay many nights in hotels. Book via our luxury travel concierge, and you will get free Club Lounge access at InterContinental New York Barclay. We offer free Club Lounge access at certain hotels in New York. Diamond status is the highest level of Hilton status, with exclusive benefits to match. We let our Westin/Marriott ties go and have gone full throttle Hilton. Club guests can check in here and the use of its business center and a meeting room. Now with the lounges closed I have absolutely no incentive to stay at either of those properties ever again so on balance I would say that closure of lounges must be a home goal. Recently, with a new role I have again begun extensive travel. New York Marriott Marquis is a Rewards Category 7 Marriott Bonvoy hotel. ), Movenpick, Swissotel, Fairmont, Mantra (Australiaetc). Most noteworthy is the Starbucks Coffee, which is also included. Site & Contents 2011-2023 LoyaltyLobby.comTerms of Use & Privacy Policy, 20112023 LoyaltyLobby.com - Site & Contents, Hilton Honors Rate & Bonus Points And Miles Promotions, https://www.flyertalk.com/forum/hilton-hilton-honors/2019839-exec-lounge-replaced-one-drink-voucher.html. Only Hyatt is different because Hyatt manages/operates the majority of its hotels. In that case, you can do so by earning Diamond status for at least 10 non-consecutive years and by completing a total of 1,000 paid and reward stays or earning two million base points. Will Signia by Hilton lounges in the United States offer complimentary alcohol, and a more substantial food selection? Receive news on auctions & our most popular blog posts. Loyalty is a 2 way process so unless they reverse this trend then ADIOS Hilton Honors! Read more: Signia Hilton: The New Brand That Wants to Make Hotel Meetings Trendy, Diamond members wishing to access Club Signia can do so for an additional cost, Hilton confirmed in a press statement to One Mile at a Time, which also specified the reason for the change, explaining that "Club Signia will offer a premium experience and amenities beyond those of our existing executive lounges.". The lounge may also have a bar area where guests can order drinks. I'd suspect more of these types of changes and more copycat behavior between the other brands, in an effort to keep their customers, the owners, happy vs end traveling customers and then probably a reversal once we see business travel truly return. Currently writing this from an overpriced Hilton property that wont enter my room to clean due to Covid (but staff dont wear masks and no other covid measures are in effect), dont offer breakfast due to covid and have closed their lounge due to covid. I stopped using the ones in the US (mainly New York) as guests would destroy the buffet loading their plates (sometimes carrying two plates) to the extent that items would fall off from buffet to seat. The real issue is why hotels cannot communicate on their Hilton pages what services may have been affected by Covid-19 related cost-cutting not the virus itself, including the closing of executive/club lounges. I know lounges like Airlines were closed, but in re-opening, they have service to you at yr table, rather than a move around Buffet, which in Covid eras, is a hazard. Your feedback is important in helping us keep our community safe. Hilton Executive Lounge is typically a small (though not always), intimate space located within a larger hotel. The announcement comes after news this week that the company plans to cut its workforce by 7 percent. There could be very genuine reasons for the slow re-opening or closure of the lounges altogether. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Marriott Bonvoy Business American Express Card, Southwest unveils stunning new Hawaii-themed aircraft, How to redeem Chase Ultimate Rewards points for maximum value, IHG Rewards Premier Business card review: The annual fee is justified. Took us 10 years and 1000 nights to earn Lifetime Diamond and I get same perks as someone who signs up with a credit card last month.
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