Behind the bar are two walls with humidors, which United assigns to frequent high value passengersa unique service within the airline industry. But as the day wore on and more travelers sat down for a meal, the staff struggled to keep up with taking orders and seating new visitors. We believe everyone should be able to make financial decisions with confidence. Thanks! United Polaris Lounge Chicago Quiet Suites (Sleeping Rooms) Four daybeds are available. A professional journalist, he joined the company in November 2018 after five years covering state and national politics for The Associated Press and working at several newspapers across the country. The catch is that Polaris Lounges also have really strict entry requirements. Polaris is what United calls its premium travel product, which extends beyond class of travel to encompass the entire travel experience: a personal on-board suite, sleep-centric amenities, upscale dining options and of course Uniteds Polaris lounge access. Image Credit: LoungeBuddy Location: Terminal 5, near gate M19-20 Opening Hours: Daily: Opens 1 hour before first scheduled SAS flight and closes 30 minutes before last scheduled SAS flight SAS Lounge Facilities Computers Magazines Phone room Runway views Self-serve food buffet, including soups, salads, and snacks airline?!. Can I take them along with me to Polaris lounge at ORD? Bigger is almost always better when it comes to airport lounges. Here are our picks for the. The ratio of staff to passengers is impressive, and demonstrates Uniteds commitment to offering personal service. I refuse to use regular United Club because as we all know, it blows. It is not the bank advertisers responsibility to ensure all posts and/or questions are answered. Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. Dont have access? United talking about improving in flight meal selections is like waiting for a new highway to be built. United Polaris Lounge accepts credit cards. I honestly felt like I was eating at a fine-dining restaurant. The lounge features four relaxation suites that have custom-designed day beds. What are thoughts about going to the Polaris Lounge in ORD and then taking the train to T5 to re-clear security for a flight on LX in biz? There's also dedicated drink and dessert menus available in the dining room, though I forgot to snap a picture of those. Passengers can have the option to sit in a private booth or a table with chairs. In this post I wanted to take a look at United Polars Lounges, as they have totally different features and access requirements (in separate posts, I contrasted American Admirals Clubs and American Flagship Lounges). With a sleek and modern design, this lounge features custom chairs, private daybeds, spa-like showers, bespoke art installations by artist Wolfgang Buttress, and chef. In fact, there are only six located across the U.S.: What makes Polaris lounges different from Uniteds normal lounges? With floor-to-ceiling windows, the Polaris Lounge offers terrific views on the tarmac and parked aircraft. Pillows are already in the suite as well as a hydrating spray from Cowshed, ear plugs, eye shades, bottled water, and a phone charger that also can emit soothing sounds like rainfall or running water. All Rights Reserved. The Space. Just follow the signage for Terminal 1, then take the underground tunnel from Terminal B over to Terminal C. Head down the disco walkway, head up the escalators, and you'll find the Chicago Polaris Lounge almost straight ahead, right in the middle of Concourse C. You can't miss the entrance. Please adjust your search criteria and try again. Here is a list of our partners and here's how we make money. That left just enough time to take some pictures, have a few drinks, and enjoy a 3-course meal before boarding my flight to So Paulo. Passengers traveling in United Polaris business class on long-haul international flights are allowed complimentary lounge access before departure, during connections and upon arrival. Though small in size, the setting is still great. 2023 Thrifty Traveler. Club and lounge access | United Airlines United Polaris Lounge Chicago OHare (ORD), The United Polaris Lounge at Chicago OHare, located near Gate C18, opened on December 1st, 2016. And the starry sky lighting overhead is a nice touch. We love the small details that make a difference: the digital clock, the USB outlet to charge your devices while you shower, and the convenient bench in the shower. If you fly United Airlines, youre probably at least somewhat familiar with its comfortable and spacious Polaris class: lie-flat seats, elevated dining options, bedding and plenty of comfortable amenities. Airports may require you to re-clear security and immigration control to reach the lounge. They've changed the hospitality company running them since they were first opened and were good. Carol were you able to access the Polaris Lounge? If you are flying a Star Alliance partner in business or first class, you can access this lounge if you are departing from this airport. We are going through ORD on a flight this summer and will have access to this lounge. For starters, these suites are massive, with more than enough space for a bench to lay out your luggage and get changed heck, you can even walk around. Let me explain why. Since I was flying United Polaris business class from ORD to Sao Paulo International (GRU), I knew that I would have access, so all I needed to do was scan my boarding pass and I was welcomed in. The pods are spacious, comfortable and pleasantly private. At that time, there were just a few tables taken so getting in was a cinch. United Polaris Lounges are among the best lounges youll find in the United States, with a la carte dining, nice decor, great showers and rest areas, and generally friendly service. But where does the United Polaris Lounge Chicago-O'Hare (ORD) fit in compared to bigger hubs like the Newark Polaris Lounge, Houston's Polaris Lounge, or the one in San Francisco? If youre flying United from Frankfurt to Chicago, then you could use the Polaris Lounge in Chicago, while if youre flying Lufthansa from Frankfurt to Chicago, you couldnt use the Polaris Lounge in Chicago. How Much Are Travel Points and Miles Worth in 2023? The color scheme is a soothing blue, gray and white, with high-end finishes which set the Polaris Lounge worlds apart from the United Club. (See full menu.). has been expanded, and now features a dedicated dining area, Review: The United Polaris onboard experience, Lounge Spotlight: primeclass Lounge Muscat, an oasis of luxury and service, Airport lounge operators tackle crowding: whats changing in 2023, The first Chase Sapphire Lounge opens in Hong Kong, The Last American Airlines Admirals Club Has Re-opened. The Polaris Lounge bar is taking full advantage of the craft cocktail craze, led by mixologist Adam Seger. Opinions and recommendations are ours alone. Entrance At 28,128 square feet, featuring 440 seats, and spanning across two stories, the lounge is almost three times larger than the former United Club it replaces, twice as large as the Polaris Lounge at Chicago O'Hare, and sports some of the airport's best views.. If you're just looking for a drink, there's a beautiful bar at the center of the lounge, which offers alcoholic drinks as well as barista-made coffee beverages. After a meal and a cocktail, you may want to rest before your flight. From the dedicated Dining Room to the excellent shower suites to the lush seating throughout, this is a lovely space. However, the credit card information that we publish has been written by experts who know these products inside out, and what we recommend is what we would (or already) use ourselves. FIRST LOOK: The new United Polaris Lounge Chicago O'Hare expansion American Way, Hemispheres, CultureMap, JohnnyJet, and more. Update: The Polaris Lounge has been expanded, and now features a dedicated dining area. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and p. rior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. Is it available to order? United Airlines is taking the "Polaris" name seriously. I kept thinking to myself, This is a lounge operated by a U.S. This information may be different than what you see when you visit a financial institution, service provider or specific products site. As I walked out of the lounge ahead of my 3:45 p.m. boarding time, the lounge was clearly near capacity. With the airline lounges at O'Hare International Airport, travelers belonging to different airline clubs can find a quiet environment to work or relax before their flight. Highlights of the a-la-carte menu include prime beef carpaccio, rare seared tuna tataki, Chef Art Smiths signature fried chicken and shrimp and grits, and a pear and cranberry cobbler. Priority Pass, over 1,000 lounges at your fingertips. Clearing security might require a boarding pass departing from the terminal. Make a left turn and walk toward gate C18, where you'll see the entrance to the Polaris Lounge. United Polaris Lounge Chicago Review | Million Mile Secrets Lots of loud talkers, bring headphones. Does polaris have kosher food, Do I have access to United Polaris Lounge at ORD? Overview Access rules Airlines Food & Beverages Yelp Comments Hopefully the above clears up any questions about accessing Polaris Lounges, though if I missed anything, please let me know. In my experience as a 1k that is the only one. For lounges inside security or immigration, you must first check your baggage and obtain your boarding pass. I agree the lounges are terrific, but you need a good bit of time to really get the benefits. Sure, there's the standard buffet where you can graze through and fill a plate with whatever you'd like. The United Polaris Lounge Chicago is open daily from 6AM until 9PM, and it's located in Terminal 1, Concourse C, near gate C18. Polaris lounges feature additional amenities like daybeds, shower suites and gourmet dining options. This includes more than 45 United Club locations, five United Polaris lounges and partner lounges. The lounge is 16,300 square feet, putting it in the middle of the pack as far as size goes. So as I found out firsthand ahead of my first-ever United Polaris business class flight over to London-Heathrow (LHR), when this lounge gets busy it getsreallybusy. I'd much rather eat this than the subpar food United serves on its long-haul international flights. Even if you didnt request an upgrade during initial booking, there are still ways. At the back of the lounge you'll find you guessed it even more seating, like this long bench with tables. There are just 10 tables total inside this undersized dining room, with room for about 20 people total maybe 25, if you really pack in a few families. If you didnt book a United Polaris or Star Alliance business or first class ticket, you may still be able to upgrade to Polaris class using, 4. Learn more: The best first class airline in the U.S. They're very similar to the day beds at the United Polaris Lounge Newark: Not quite a bed, but a nice, quiet spot to relax for a bit. While the buffet will remain, you can now order off a menu [] United Club members, United Club one-time pass holders, andMileagePlus elite members traveling in economymay not use Polaris lounges unless they meet one of the access conditions. The United Polaris Lounge San Francisco is open daily from 7AM until 10:30PM, and its located in International Terminal G, between gates G6 and G9. Make sure to check for any entry requirements before your trip. Then Austrian Air to Vienna. The lounge features a library where guests can enjoy Washington DC-inspired decor, a bar area with a coffered ceiling, and an a la carte dining room behind lattice pocket doors The lounge is located across from the United Club at gate C17, and is open daily from 5:30AM until 10PM United Polaris Lounge Washington Dulles Typical business decisions to cut down on expenses. Check the Access rules tab for more details. It must be on an eligible "same day" routing. If you are flying United Polaris (not regular business class) on a long-haul international flight, you can use this lounge before departure, during connections, or even upon arrival. Most helpful comments ( as chosen by the OMAAT community ). Austin (near Gate 22). Learn more: Things to know about United Airlines lounge access. Amateur level service at the dining room, burgers that make you wish you had McDonald's instead. Flexibility, point transfers and a large bonus: Bank of America Travel Rewards credit card. But depending on when you arrive and how hungry you are you'll want to beeline it straight to the back corner of the line and queue up forThe Dining Room. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Review: United Polaris Lounge Chicago | Prince of Travel Disclaimer: NerdWallet strives to keep its information accurate and up to date. The service is especially valuable for travelers bound to Europe, since most flights are too short for a full dinner service and a restful night. A far cry from my recent options in Rio. There are a handful of small plates and entrees to pick from during either meal time click each image below for a larger version. Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. See more about our ethics policies here. Polaris lounges are exclusive lounges reserved for International Long Haul passengers whereas United Clubs are accessible via membership, or when a non US based Star Alliance Gold member is traveling within the USA. See all (121) Travelers have their choice of custom seating, including: dining areas, club seats with tables and lighting, and a few spots for families and groups. In short: Fly Polaris class. If its calm and rest youre after, there are also showers and quiet suites with daybeds. You'll find it after making your way across the long walkway and taking the escalators up a level. Relax and unwind in the brand new Polaris Lounge. No matter what amenity you're looking for, head through the buffet and dining room and straight into the amenity check-in area. All financial products, shopping products and services are presented without warranty. United launched its new Polaris program as a reinvention of its premium cabin product in late 2016 with upgraded seats, restaurant-quality dining, and elevated service and amenities. You are welcome to tip the serive members there and it would certainly be appreciated. We are flying United Polaris Business class again to Italy in the fall - hoping our experience will be better. This influences which products we write about and where and how the product appears on a page. 5 ways to gain United Polaris lounge access, Things to know about United Airlines lounge access. There is also a complimentary full-service restauranta unique amenity among domestic carriers, which places United above the competition when it comes to ground services. Just like the bathrooms, each shower suite was stocked with wall-mounted Sunday Riley toiletries, with some additional goodies available upon request. The Polaris Lounge at SFO is adjacent to the International G Gates security screening area, just before the escalators down to the hallway over to Terminal 3. While the slumber rooms lack a door, theyre very private nevertheless thanks to their isolated location away from the crowds, in a separate enclosed area. @Ben At LHR United Club Lounge T2 there is another lounge within called the Global Services Lounge, that space was previously the International United First lounge. Safe travels! Barista coffee is also available. These are a great spot to get some work done, with a slide-out surface, lamp, and charging available at each and every spot. I've been traveling United business for around 10 years now. From the space itself to the amenities to dining facilities and high-end finishes, it blows every other airport lounge at Chicago-O'Hare (ORD) out of the water and it's not even close. The information related to the United Club Business Card (annual fee: $450) has been collected by NerdWallet and has not been reviewed or provided by the issuer of this card. Breakfast Light Bites (served until 11 a.m.). Review: United Polaris Lounge Chicago (ORD) - Live and Let's Fly I recently published aguide about how to access United Clubs. With a central location near most flights with the Spot on. The seat concept was inspired by the design of the Polaris business class seat. Additionally, there is plenty of seating and the times I've been there haven't been too crowded. United is trying to step up the premium cabin experience with their Polaris lounges, and it shows! Everything here is first come, first served there's no way to reserve a shower in advance. SAS Lounge Chicago O'Hare. While any United passenger with a valid same-day boarding pass can buy a one-time pass for United Club lounges (or a United Club membership), not just anyone can get into the coveted Polaris lounge. Just don't count on getting much of it to yourself anytime soon. There's no way to pay your way (or pay a bit more) to get in, either. Since I was tight on time, I didnt get to test out the shower. If it is, book and your upgrade request will be confirmed instantly. When evaluating offers, please review the financial institutions Terms and Conditions. Its garnished with cucumber zest and mint and served over ice. That means you can easily walk over to Concourse C in Terminal 1 to visit the Polaris Lounge Chicago no matter which airline you're arriving on without worrying about clearing security. The United Polaris Lounge Newark is open daily from 5AM until 10:30PM, and its located in Terminal C, between gates C102 and C120. Just make sure that if youre traveling with more than one other person, your party is comprised of more Premier members than nonmembers. The food is freshly prepared on site in a full kitchen. United Polaris Lounge at Chicago, IL - O'Hare (ORD) welcomes: Note: A same-day boarding pass for an international flight in a premium cabin is required. However, here are my impressions of what I did experience. The oversized rooms come with an elegant sink, a Toto toilet, a hansgrohe rain shower, and an additional hand-held shower head. The wireless internet in the Polaris lounge was fast and easy to access. Lots of private restrooms, offers showers and very friendly service. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and prior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. I love the look of these bars with the underlighting and black leather stools. Starting with the lit-from-within check-in desk! Complimentary Premier upgrades only include one companion; if there are more non-Premier travelers on your reservation than Premier members, book additional non-Premier members on another reservation or you'll lose your eligibility for the award. Given the opportunity, I would happily spend an extended amount of time in this lounge. If you are hungry, you have the option to grab something quick at the buffet or sit down in The Dining Room. If you're departing on a United long-haul flight (or departing on another United flight after landing from a Polaris long-haul journey) you're in luck: The United Polaris Lounge Chicago is located in United's Terminal 1. White noise is pumped in the area in order to facilitate relaxation, and patrons may choose between a variety of sleep and relaxation inducing sounds. Many or all of the products featured here are from our partners who compensate us. My husband and I experiended the new lounge at Newark Airport. From there, the lounge opens into something of a massive horseshoe, with seating on either side and a long string of clever, cozy work pods positioned at the center. My first impression upon walking into the lounge was, Wow, I already wish I had more time to spend here!. Chicago O'Hare International Airport (ORD) Download the United app to find the most up-to-date, interactive airport maps. Just allow 30 mins. After being closed for a good chunk of the pandemic, Polaris Lounges across the country have all reopened, and business class flyers with tickets on United or other Star Alliance carriers are flooding back into these exclusive lounges as international travel ramps back up. In addition, as an Amazon Associate we earn from qualifying purchases. Capital One Venture X Rewards Credit Card, Citi / AAdvantage Platinum Select World Elite Mastercard. 2023 Upgraded Points, LLC. United originally promised nine Polaris Lounge locations: Chicago O'Hare, Hong Kong, Houston, London Heathrow, Los Angeles, Newark, San Francisco, Tokyo Narita and Washington Dulles. 1. I have been given conflicting information as well. It is open daily from 7:00AM to 9:00PM. Or, head to the airport within 24 hours of departure to request an upgrade directly at the check-in counter or gate. NerdWallet strives to keep its information accurate and up to date. I wish they at least opened up access to incoming Star Alliance first class passengers connecting to UA on a domestic/regional hop. While the space was initially slated to be renovated and re-opened as a United Club, a portion was soon earmarked . Any passenger with access to the Polaris lounge can enjoy a meal here for no extra cost. At peak times, there may be several wide bodies parked immediately outside the lounge, a sight to behold for aviation lovers. These are separate lounges. Chicago O'Hare International Airport - ORD. If you're a Premier member, you may be automatically upgraded for free if you booked an eligible flight. The lounge is 12,500 square feet, making it the second smallest Polaris Lounge. The suites feature dimming lights, Saks Fifth Avenue-branded pillows, blankets, slippers and eye masks, as well as a bottle of water, ear plugs and Sleepy Cow Calming Pillow Mist from Cowshed Spa. The lounge is open from 7:15am until 9:00pm seven days a week. For the last month, food has been served buffet style in the lounge. Your email address will not be published. The experience starts on the ground at the beautiful Polaris lounges. United Polaris Lounge Chicago Lunch and Dinner Menu. So then, who can access United Polaris lounge? This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). There is also a United Club lounge next to gate C16, so just be sure to not confuse them or you will likely be quite disappointed after reading this review! We've flown international out of ORD on United dozens of times, we've always departed from one of the domestic terminals. Still, the Polaris Lounge does get busyand noisyat peak times, especially in the afternoons when flights to Europe depart. While the range of amenities is outstanding for business class, we were most impressed by the service. Read more. This site does not include all credit card companies or all available credit card offers that are on the market. on long-haul international flights are allowed complimentary lounge access before departure, during connections and upon arrival. It was fresh out of the oven, smelled incredible, and was served with vanilla bean ice cream, orange blossom white chocolate sauce, and some chocolate and a strawberry on the side so delicious. We never share or resell your information. Visited the IAD Polaris lounge last week, Very nice all around, did not got to the restaurant, the buffet was above decent, the bar, seating and restroom areas were well above par with other US domestic lounges and the staff were friendly and engaging with the caveat that it was maybe 25% full, that was the Polaris lounge and the UA terminal in generalnot a lot of international flights on the board I will chalk that up to a mid winter mid week itinerary not knowing a lot about IAD, I imagine it gets much busier in the summer? Rather the only people who can access United Polaris Lounges are those traveling on a flight marketed as United Polaris, or those traveling in select markets in business or first class on a Star Alliance partner. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. Overall our stay here has been one of the best lounge experiences we have had. Buffet and restaurant with waiters. ORD hours are incorrect; pretty sure Polaris at ORD opens at 6 AM. 22 minutes at a pretty decent clip each way from T7 to TBIT. The menu was very complete with multiple options for drinks, small plates, entres, and desserts. ANA and Lufthansa also depart from Terminal 1, so getting into this lounge is a cinch if you're flying Lufthansa business class or up front with ANA. She is the creator of travel and adventure site Terradrift.com and has written about travel and rewards for many publications, including American Way and Johnny Jet. While under normal circumstances I would have easily ordered the United Polaris burger and washed it down with a Samuel Adams draft beer, I was showing self-restraint that evening for some reason. Here are our picks for the best travel credit cards of 2023, including those best for: Flexibility, point transfers and a large bonus: Chase Sapphire Preferred Card, No annual fee: Bank of America Travel Rewards credit card, Flat-rate travel rewards: Capital One Venture Rewards Credit Card, Bonus travel rewards and high-end perks: Chase Sapphire Reserve, Luxury perks: The Platinum Card from American Express, Business travelers: Ink Business Preferred Credit Card, About the author: Alisha McDarris is a freelance travel writer and photographer. While the Plaza Premium Lounge at GIG was the highlight of the lounges that I visited in Brazil, it didnt hold a flame to the gorgeous Polaris lounge that I had the pleasure of experiencing at Chicago OHare International Airport (ORD) on my way home. Just to be crystal clear about the policy, say youre flying from Frankfurt to Chicago to Los Angeles, with the second segment on United. I opted to take a booth for myself since the lounge was so empty. It was wonderful. Unfortunately, you cannot bring guests with you into the Polaris Lounge and passes are not available for purchase. Our personal favorite is the series of Airplane cocktails which come complete with a clipped-on paper airplane and a Polaris branded coaster. Kiosk check-in/customer service center Ticketing/check-in Baggage claim Immigration Animal relief area United Polaris lounge United Club SM location United Premier check-in Nursing room The United Polaris lounge in Chicago is located in Terminal 1, Concourse C next to gate C18.
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